Frequently Asked Questions - Atlas Solar Spotlights (Set Of 4)

Question:

Hi. Are replacement panels (or batteries) available please? My lights are working fine as tested with friend's panel, but the panels/batteries are not holding any charge. Thanks.
By James Francis May on Dec 16,2023

Answer:

Hello,

You can purchase a spare panel, if you go to your order history, there is a spare parts section where you can purchase spare parts for products you have bought in the past.

They do not have replacebale batteries. 

Question:

One of the bulbs has gone in my set of 4 how do I get a replacement bulb? Regards
By Mike on Nov 12,2023

Answer:

Hi Mike, sorry to hear, we do have replacement heads please contact our customer service team at [email protected]

Question:

Not much sun today so lights only came on for about 2 hrs. Can the solar panel be disconnected during the day and placed in a better position for the sunlight then reconnected in the evening How does the pier saving work? And how do I switch to that mode please Thankyou
By J bardsley on Sep 13,2023

Answer:

Hi Julie,

 

As you have said there has not been much sun around. You can unplug these as the battery is in the unit, so this should charge them up. To activate the powersaving mode please refer to the instructions which should tell you, however I have included this below for you: 

 

Please locate the slide switch on the underside of the solar panel. Slide switch into on position: The lights will come on after dark in full brightness mode. Slide switch into off position The lights will turn off. They will still charge, but they will not turn on unless you switch them back on. Slide switch back into on position: The lights will come on after dark in Powersaving mode where reduced by 50%, but the lights will work for twice as long each night. Slide switch into off position The lights will turn off. They will still charge, but they will not turn on unless you switch them back on

 

Powersaving will allow the lights to shine as a reduced rate so they last longer, we recommend this for the Winter Months.

Question:

Hi. How do you engage the power saving mode please? Thanks!
By Tim Marshall on Sep 2,2023

Answer:

Please press the ON/OFF button twice to trigger it. 

Question:

I would like to position these round the house. How far away from the central charging unit will they still be effective? thanks
By Bob Baxter on Aug 12,2023

Answer:

They split off from the splitter on a 4.5m cable, and can be exteded once to a total cable length of 9.5m each.

Question:

Is it 200 lumens per light or 200 lumens over 4 lights i.e. 50 lumens per light? Thank you.
By Lorraine Ralph on May 15,2023

Answer:

Hi Lorraine, each light on the set is 50 lumens, with an IP rating of IP55.

Question:

Do these lights have a timer option i.e. so that we can program them to come on/off at same time every night?
By Roger Bright on May 2,2023

Answer:

Hi Roger,

These lights have an on/off switch on the solar panel. Unfortunatley, you are unable to set a timer on them.

Question:

which of your extension cables would need to be ordered
By Richard on Jan 17,2023

Answer:

Usually, our extension leads are matched with the name of the product. There is a 5 m atlas extension lead, click here.

Question:

What is IP5X? Are they IP44 rated? What others have higher lumens? Thx.
By James on Oct 23,2022

Answer:

Hi James. These lights have an IP rating of IP55. Each light on this set is 50 lumens.

Question:

Which extension lead is suitable for these lights?
By Simon on Oct 16,2022

Answer:

Hi Simon. Please click here for the extension cable that is compatible. 

Question:

Is the 18650 battery removable?
By Gary Cleaver on Sep 21,2022

Answer:

Hi Gary. The battery in these lights is not replaceable as it is wired in.

Question:

Hello, I've received my Atlas solar lights. So will the 5 mtr extension lead allow me to increase the distance of a light from the splitter ? At the moment I have to fan them out which doesn't work for space I'm trying to illuminate. Thanks, Les Shaw
By Les Shaw on Sep 12,2022

Answer:

Hi Les. The extension cable will be able to extend the length between one light and the splitter. If you require all of the lights to be extended, you will need 4 separate extension cables.

Question:

Can they be USB charged?
By Dorothy Prydderch on Aug 22,2022

Answer:

Hi Dorothy. Sorry, these lights cannot be charged via USB only via the solar panel.

Question:

Can you get replacement spots if one fails?
By Steve Scott on Jun 29,2022

Answer:

Hi Steve. Sorry, the lights for this unit cannot be purchased separately.

Question:

Hi we're is the switch to turn these on I can only see a button is that it ? They won't come On by pressing the button thanks
By Tracy Burgess on Jun 18,2022

Answer:

Hi Tracy. There is a push button on the back of the solar panel. Please make sure that you are covering the solar panel if you are attempting to turn the lights on during daytime or a bright setting.

Question:

Do all 4 spotlights need to be connected or would it be possible to connect fewer, if I wished?
By Graham Woolnough on Jun 14,2022

Answer:

Hi Graham. The 4 lights must be connected for them to work. We do sell the same lights but in a set of 2, click here.

Question:

Are the spikes metal or plastic?
By Pippa on May 26,2022

Answer:

Hi Pippa. The spikes on these lights are metal and can be removed to be mounted on a wall/post.

Question:

Is it 200lumen in total or 200 each
By John Shaw on May 26,2022

Answer:

Hi John. Each light is 50 lumens, and all of them together is 200 lumens.

Question:

We have these set up a long way from the house, so turning them off manually late at night isn't really an option. Is it possible to fit a timer?
By Barbara on Apr 30,2022

Answer:

Hi Barbara. These lights come with an on/off switch on the back of the solar panel. It will not be possible to fit a timer.

Question:

Can you detach one of the lights from the splitter to just have a set of 3 for a feature I'm looking to do?
By Katie Scollay on Apr 30,2022

Answer:

Hi Katie. The 4 lights must be connected for them to work. We do sell the same lights but in a set of 2, click here.

Question:

Can the spikes be removed so lights can be fixed to a wall or post?
By Simon Dyson on Apr 18,2022

Answer:

Hi Simon. Yes, the spikes can be removed and these lights can be mounted on a wall/post.

Question:

Where is the slide click on and off switch as I do not have one on my solar panel
By Sue Cocksedge on Mar 21,2022

Answer:

Hi Sue. The on/off button on these lights is a push button and is located on the back of the solar panel.

Question:

I just bought atlas garden solar lights, Lost the top lens on one of the lights in a set of 4, where can I get one light replacement.
By Ahmed Moneeb on Mar 17,2022

Answer:

Hi Ahmed. I am sorry to hear this. The lights for this unit cannot be purchased separately.

Question:

can these be run on a timer? need them to illuminate a sign but don't want them on after 11pm, is this doable? (it's 300m from the house so don't want to have to do it manually every time!)
By charlie woodall on Mar 8,2022

Answer:

Hi Charlie. These lights are a dusk till dawn light, but can be switched on manually via the button on the back of the solar panel. You will be unable to run these lights on a timer.

Question:

Is it possible to extend the wire between the panel and where it splits?
By Steve on Nov 26,2021

Answer:

Hi Steve. Yes, you can extend the length of the cable between the splitter and an individual light. Please click here for the extension cable. 

Question:

What is the furthest point that the last spotlight can be set up from the solar panel.
By Susan on Nov 21,2021

Answer:

The distance from the splitter to the light head is 4.5m (450cm).

We also sell an extension cable separately which is 5m.

Question:

Where is the switch located to manually turn them on and off?
By Vernon Lawrence on Sep 20,2021

Answer:

It is on the solar panel.

Question:

Are you able to control lights manually (switch all of them off) or do they always light up automatically when it is dark?
By John Franks on Sep 19,2021

Answer:

These will always come on automatically at night if they are left switched on, you can turn them off at whatever time you wish in the evening. 

Question:

Can the lights be screwed to a fence? Atlas Solar Spotlights (Set of 4)
By Chris on Aug 14,2021

Answer:

Yes, you can use the brackets to install them on the fence.

Question:

Do you have to attach all 4 lights to the splitter or can you vary the number you attach?
By Dirk Venthem on Aug 7,2021

Answer:

All lights need to be connected to the splitter. Otherwise, the connections will be exposed and the unit can get damaged. 

Question:

What is the IP rating for this product please?
By Amanda Church on Jul 31,2021

Answer:

IP55

Question:

One of my Atlas lights has stopped working? Is it the bulb and can they be changed.
By lisa louka on Jul 26,2021

Answer:

the bulbs are not replaceable unfortunately if you can contact [email protected] and they can help you with that

Question:

Hi, can you turn each individual light on and off, or all are on and all are off?
By Zoe on Jul 23,2021

Answer:

they come on all together 

Question:

Does the extension cable fit between the solar panel and the splitter or just between the splitter and the light unit? Or both?
By Tony on Jul 21,2021

Answer:

It only fits between each light and the splitter. 

Question:

What is the life expectancy of the 4 spot lights, ive bought several and I love them, but I didn't check that you can't change the batteries. Thankyou
By janet hemming on Jul 17,2021

Answer:

We expect our products to last for a minimum of two years, but this varies depending on the location, installation and the customer

Question:

Is it possible to buy 1 replacement spotlight? An animal has chewed through the cable of 1 light and they have all stopped working
By Tony on Jul 15,2021

Answer:

I am afraid that we do not sell the spotlights individually. 

Question:

Hey, What's the life of the battery? How many years should I expect from the lights?
By Dylan on Jul 14,2021

Answer:

the batteries last a minimum - 2-3 years, We expect our products to last for a minimum of two years, but this varies depending on the location, installation and the customer

Question:

Do these lights come with a warm yellow light
By Steve ludlow on Jul 7,2021

Answer:

These lights come with 4 warm white led spotlights.

Question:

At the splitter are the lights on 4 separate cables and if so how long is each cable? If the lights are on one cable linked together, what is the length of the cable between each linked light?
By Joanne kennedy on Jun 20,2021

Answer:

At the splitter, there are 4 different/separate cables. Each of the cables leads to one spotlight. The length of each cable is 4.5m.

Question:

hello is the bulb warm white? thanks
By caroline on Jun 18,2021

Answer:

Yes, there are warm white LED's.

Question:

Can I purchase a spotlight replacement? I've been using this solar spot light for a year and am very happy with the product. Unfortunately I accidentally cut one of the spotlight cable while mowing:( It would be great if I can buy just a spotlight not full set again.
By Noriko on Jun 3,2021

Answer:

I am sorry to say that we do not sell the spotlights individually.

Question:

Can you tell me the max distance you can have between each light? Also the distance between the solar panel and the light? Thanks.
By Sharon Simpson on Apr 29,2021

Answer:

The dimensions are:

Wire from panel to splitter:
58cm

Wire from the splitter to light head:
4.5m (450cm)

You can also purchase an extension cable for each spotlight which is 5m

 

Question:

is that 200 lumens all together or each spot light?
By Neil Ratcliffe on Apr 12,2021

Answer:

It is 200 Lumens for the set of 4  (50 Lumens for each spotlight)

Question:

Happy with my lights but tonight they didn't come on until I briefly shone my torch onto the solar panel. Is there a problem?
By Stuart on Dec 13,2020

Answer:

Please email [email protected] for assitance 

Question:

From set of 4, if I only want to use 3, is it possible to physically remove one of them? (So to only connect 3 of them together, and completely remove one of them from the chain)?
By Khush Assi on Dec 8,2020

Answer:

No the lights are not connected in a way they can be taken apart, you cannot remove one from the chain as they are all connected.

Question:

Is the cable from the splitter to each individual spot spot 4.5m allowing the spots to be spaced 9m apart from the splitter should the need arise.
By Dave Tyler on Nov 27,2020

Answer:

The cable to the splitter is 4.5m from the light meaning that the maximum distance between light heads is 9m 

Question:

What is the colour temperature of these lights please ? Many thanks
By Rajani Naidoo on Nov 24,2020

Answer:

They are a warm white colour.

Question:

Would these be bright enough for a large garden ? Is each light 50 lumens
By Julie on Nov 21,2020

Answer:

They're spotlights intended to light up a feature in the garden, so it depends whta you're looking for, these are 50 lumens per light.

Question:

What material are the lamps made of?
By Mary on Nov 16,2020

Answer:

The lamps are made from metal 

Question:

Is the battery replaceable when it's expired?
By Simon on Nov 10,2020

Answer:

No the battery is not replaceable. 

Question:

Does each lamp deliver 200 lumens or is that the output from all four, ie. 50 lumens per lamp?
By Mr Christopher Jay on Nov 6,2020

Answer:

each light is a 50 lumen output, with a 200 lumen total output

Question:

Hi. Can you supply an extension cable from the solar panel to the splitter.
By Bob Kondys on Nov 6,2020

Answer:

Yes we have extension cables for these light on our website

Question:

what is the distance between each light as want to light up some planted trees that are about 4 metres apart
By Paul R Sewell on Oct 19,2020

Answer:

Wire from panel to splitter:
58cm

Wire from splitter to light head:
4.5m 

Question:

How much cable is there between each light?
By PHILIP A TAYLOR on Oct 11,2020

Answer:

58cm from panel to splitter, 4.5m from splitter to each light head

Question:

I need to extend all four spotlights by 10 mtor's if possible, please send me prices
By Ronnie on Sep 28,2020

Answer:

We sell these extension cables for the 4 set here  they are 5m each and they are needed for each light. 

Question:

How long is the warranty on your products?
By Steve Gay on Sep 26,2020

Answer:

All our products have one year warranty. 

Question:

I know these are spotlights and I know it's all a bit subjective but… How would these fair at providing light on an area of driveway (in a location with no street light) to provide some light to walk to/from the house/car at night? The area I need to light, at night, has no other lighting currently (save the moon on some nights). I suppose it part it comes down to how focussed the beams are (it's a shame that you don't have a photo showing the subject they are focussed on). I don't really want the extreme light of a bright security light, just enough light to see the way without kicking a cat or two. The walk from car to/from house is about 10 metres and these appeal due to being able to spread them out a bit. Any thoughts?
By Dan Walker on Sep 16,2020

Answer:

These shine up to 25m. 

Question:

Is it possible to purchase longer garden spikes to raise lights higher above the ground?
By George Russell on Sep 15,2020

Answer:

Sorry, this is not possible. 

Question:

Hi, can the battery be taken out and recharged separately using a USB or equivalent charger?
By Pran on Sep 8,2020

Answer:

No sorry!

Question:

Do the bulbs use SMD or COB technology
By Angela Chung on Aug 19,2020

Answer:

SMD bulbs. 

Question:

Hi, I have a 17m fence that I planned on up lighting from the grass. Would these work and how many would you place? 4 evenly distanced? Do they work all night ? Thanks
By Daniel on Jul 22,2020

Answer:

There is 4 lights so that cannot be changed, so you would need all 4. The lights will work from dusk until dawn or until the batteies run out. In winter you will need to put them on powersaving and you will probably get 4-6 hours roughly, depending on the panel location and weather conditions,. 

Question:

Hi, great lights. Can you add more lights to the panel?
By Phil Spencer on Jun 20,2020

Answer:

No sorry, they come either in the 2 set or the 4 set. 

Question:

Do the heads tilt straight up as I wanted them to be inside a outside planter wall so the shine against it and upwards
By Mark Budz on Jun 14,2020

Answer:

Yes the heads of the spotlights are fully adjustable and will rotate and tilt up to where you want them to.

Question:

Hi, I've just purchased a set of Atlas spotlights and I think I might need an extension cable... but I can't figure out how you would connect it to the lights?
By Sheila Urbani on Jun 9,2020

Answer:

You can add an extension cable to individual lights from the central solar panel to position your spotlights as you need them in your garden.

Question:

Hi there , Can you explain the cabling please ? Is there a wire that runs from the solar panel to the first spotlight and then are the additional three spotlights along one long cable . We wanted to know if the spots could be used in different parts of the garden / in separate raised beds . Thanks
By Tracey-Anne on Jun 2,2020

Answer:

Wire from panel to splitter: 58cm Wire from splitter to each light head: 4.5m (450cm). So the max-width between lights could be 9m. Even spacing could be every 3m.

Question:

Are these 4 lights connected i.e. on one length of cable or are they individual and can be placed at different locations?
By Maria on May 27,2020

Answer:

Each light has its own 4.5m cable but will need to be connected back to the main solar panel terminal.

Question:

Can I unplug the solar panel and place it in the sun to pre charge before I install the lights
By Rob Rossall on May 25,2020

Answer:

Yes that is absolutely fine to do so but will need to be plugged in for the lights to operate at dusk.

Question:

What is the distance between the light units
By ROGER on May 22,2020

Answer:

each spotlight has its own 4.5m cable connecting it to the solar panel terminal .

Question:

I bought these lights through Amazon and I am very pleased. I know that with a mains cable it should not be wound up if too long as it can overheat. Is it safe to wind the excess cable into a bunch on these lights when the distance to the solar panel is shorter than the 4.5m ? Thank you Ralph
By Ralph Wooldridge on May 21,2020

Answer:

Yes its absolutely safe to bunch up excess wires shorter than 4.5m with no problems at all.

Question:

Are these LED?
By Tom on May 20,2020

Answer:

Yes there are LEDs in each spotlight.

Question:

Do the four lights only have one solar panel between them?
By Nicole on May 19,2020

Answer:

Yes the four lights have only one solar panel between them that powers them all.

Question:

Can these lights be wall mounted?
By Myra Maloney on May 17,2020

Answer:

Yes they can be, you can remove the spikes from the bottom of the spotlights and screw the brackets to the wall.

Question:

Can you advise the IP rating of these lights please?
By Alastair on May 16,2020

Answer:

These are rated IP55

Question:

Hello, Could the cable (& connection plug) pass through a 20mm conduit tube?
By Russ on May 15,2020

Answer:

Yes, this should be absolutely fine. Please check carefully when you receive the lights - you can return the lights as unwanted if required.

Question:

What is the cable length between each light?
By Mark Smith on May 9,2020

Answer:

Each light has its own 4.5m cable between itself and the solar panel.

Question:

I would like to put two in front garden and two in the back? Would they still work at the distance they are and is does a cable need to run from the panel to put the lights on?
By Charlotte on May 9,2020

Answer:

To do this you would need to buy two sets of the atlas 2 pack with and then link each pair to their own solar panel to operate them.

Question:

Does each light have it's own solar panel?
By Jackie on May 9,2020

Answer:

Each spotlight connects back to the central solar panel

Question:

Are the 4 lights separate from each other with individual solar panels or are they all attached. Considering where I put them in the garden
By Alex Greaves on May 8,2020

Answer:

Each spotlight is connected to the central solar panel by 4.5m of cable.

Question:

Do you now do an extension cable between solar panel and lights?
By Mark Cundick on May 4,2020

Answer:

Yes, you can find the Atlas extension cable here

Question:

Hello. Do the four spot version of the Atlas stay on for as long as the 2 spot version? I noticed the battery is the same size. Thanks. Mark.
By Mark on Apr 21,2020

Answer:

The panel is the key which is almost double the power so will stay on the same amount of time, or could be longer dependant on the panel location. 

Question:

Please advise country of manufacture.
By Keith Garnett on Apr 16,2020

Answer:

This product is manufactured in China 

Question:

Can you buy a replacement light if one of them breaks?
By Jaime on Apr 9,2020

Answer:

We plan to launch a spares shop soon however in the meantime you can contact customer services and they may be able to source you a spare spotlight if required.

Question:

Are the lights wired in series (daisy-chained), or are they all 4.5m from the solar panel?
By Craig Jenkins on Apr 8,2020

Answer:

All the spotlights each have a 4.5m cable between them and the solar panel.

Question:

Do these lights have any power through winter? Or do you have to have wired lights if you want them on from 4ish in winter?
By Caroline on Dec 12,2019

Answer:

Atlas has a powersaving mode which will help prolong the life of the light throughout the winter. You can usually expect up to 6 hours in the winter. 

Question:

Typically where would you put the solar panel? Does it have to be mounted to a wall?
By Rupi on Nov 21,2019

Answer:

We recommend having the panel as south facing as possible with access to clear and direct sunlight, so not under any foilage or tucked behind any bushes at all. 

You can either stake them into the ground or wall mount the panel. 

Question:

Can you get a cable extension for these to extend beyond 4.5metres?
By Adrian Groves on Aug 17,2019

Answer:

Currently, we do not offer an extension cable but will be soon.

Question:

Is it possible to get an extension cable so distance between the solar panel and the first light can be longer?
By Mvlampila on Jul 2,2019

Answer:

Currently, we do not stock extension cable but hope to soon.

Question:

Is it possible to get an extension cable so distance between the solar panel and the first light can be longer?
By Mvlampila on Jul 2,2019

Answer:

Please click here