Frequently Asked Questions - Dorchester Solar Wall Light

Question:

I have just bought the light (Jan 24) as there is very little sunlight at this resent will the unit charge to full capacity in winter daylight? If so how long will it take? Would be useful to have a light to show full charge. Thanks
By Helen Froud on Jan 13,2024

Answer:

It can take up to 5 days depending on levels of exposure to UV light. 

Question:

What does the power saving mode does?
By Mqx on Nov 23,2023

Answer:

The powersaving mode will dim the light a fraction so that it will be able to work in winter for longer, it doubles the run time! A very useful mode I am sure you will agree!

Question:

I'm struggling to recharge the lights . Had to take off the wall to redecorate .had them inside . When I returned to wall not working . So I'm taking the bulbs out . Returning to the wall . Plan to leave on south facing wall for 5 day . But struggling to work out if switch is on off or reduced power is there an easy way to tell and does it matter while I attempt to recharge ?//
By Steve Clifford on Nov 6,2023

Answer:

Hi Steve, The best thing to do is switch the light of for 3 to5 days let the battery gather a charge. The bulb can stay in place and on the 5th day switch the light on it should gather a booster charge and work nicely 

Question:

Hi. I need to replace the bulb in the Dorchester Solar wall light. I know it is an A60 3V 4W bulb but can you please tell me who stocks these? Thanks meantime Diane
By Diane McMillan on Oct 20,2023

Answer:

Hi Diane, When you log into your account you will be able to see spare parts for this light a we stock the bulb you require 

Question:

Can this be used on top of a gate pillar and if so are there any fixings included to do that Do you deliver to Ireland
By Maria O’Donnell on Sep 7,2023

Answer:

It only comes with fixings to attach this to the wall and cannot be attached atop a gate post. Maybe have a look at our post lights 

Question:

Does the light have a movement detector or does it stay on all the time after dusk. If it has movement detector how long does the light stay on for? What is the lumen rating please?
By Brian on Aug 31,2023

Answer:

the Dorchester light stays on the whole time after dusk, until dawn when it would detect it is light enough for it to switch off.

Question:

The front of my house doesn't get much sun. Will the light still work?
By Graham Simms on Aug 23,2023

Answer:

The lights need UV light exposure in order to recharge. 

Question:

Hi, Where is the solar panel for this lamp?
By Penny on Feb 19,2023

Answer:

Hi Penny, The panel sits on top of the light, above the lightbulb. 

Question:

Can bulb be changed if need be
By Carole williamson on Feb 3,2023

Answer:

Hi Carole, the bulb can be replaced. We dont provide the replacement however the bulb youll need is bulb Model No. A60 3V 4W 2700K

Question:

Can the lamp be changed to cool white ?
By Steve on Jan 11,2023

Answer:

Unfortunately not as it is set on one colour.

Question:

Replacement bulbs - what kind to get for this unit?
By Steven Cummings on Jan 11,2023

Answer:

Hi Steven, thank you for your message. We dont sell the replacement bulbs however they can be replaced. The bulbs youll need are bulb Model No. A60 3V 4W 2700K. Hope this helps 

Question:

can you use a different style light bulb
By tierney horne on Jan 4,2023

Answer:

Hi Tierney, The lightbulb can be replaced but it can only be bulb Model No. A60 3V 4W 2700K

Question:

Is it difficult to open the lantern to replace a light bulb and are replacement bubs available (and at what approx cost)?
By Sharon on Dec 30,2022

Answer:

Hi Sharon, You can put your hand in and unscrew the bulb and yes it can be replaced. We dont provide these what youll need is bulb Model No. A60 3V 4W 2700K

Question:

can this light be recharged if there is insufficient sunlight to keep it working?
By William James Espie on Nov 20,2021

Answer:

The light has to be installed on a South facing wall and in direct daylight. 

Question:

Does this item come in cream or white?
By lisa on Nov 10,2021

Answer:

No, only comes in the colour advertised. 

Question:

Just checking the Dorchester height is only 220mm as it looks bigger in the photo? Really like it but wondering if it would make a big enough statement either side of an entrance🤔
By Rhoz on Nov 10,2021

Answer:

All dimensions are correct. We strongly recommend measuring out before buying. 

Question:

is there a switch where I can turn the lights off manually if they are not required at night? (you say they come on automatically when it is dark, but can this be switched off?)
By Sara on Nov 9,2021

Answer:

Hello, yes there is an on/off switch. It depends on how high up you have the lights as to how accessible it is, as it will need to be taken off the wall to access it. 

Question:

Does this have an integrated solar panel?
By Mary Williams on Nov 9,2021

Answer:

Yes it does.

 

Question:

What is the battery capacity, is it 12V?
By Sam on Nov 4,2021

Answer:

The battery is a 3.7v Lithium-Ion with 2000 mAh

Question:

Hi, Are the rechargeable batteries removable, so you can recharge to give a boost if needed. Thank you Dave Tye 07971 500554
By Dave Tye on Nov 1,2021

Answer:

The batteries are rechargeable, we would just recommend charging them in the unit to prevent any compromise to the waterproofing. So leave them off for 5 days to allow a good full charge. 

Question:

Could you tell me if I could expect this to last as it's going to be positioned under some eaves and north facing. Also does it have battery backup
By bill Broad on Oct 27,2021

Answer:

We would not recommend it for this position. 

Question:

Can you turn this light on and off when you need to use it or can it only be used to come on with the light sensor at dusk?
By Katie on Oct 21,2021

Answer:

It will come on automatically when is dark.

Question:

What are the dimensions?
By Paul on Oct 17,2021

Answer:

Width: 121mm

Depth: 121mm

Height: 221mm

Question:

Hi, I was wondering what the dimensions are of the Dorchester Solar Wall Light are, as the add does not say.
By Andrew on Oct 17,2021

Answer:

Width: 121mm

Depth: 121mm

Height: 221mm

Question:

How do you fix the light to your wall
By Ken Dutton on Oct 14,2021

Answer:

You will have to use the screw pack provided.

Question:

Hi Fab just what I was looking for, the solar box wall light with a bulb, what are the dimensions please?
By Yvonne hall on Oct 14,2021

Answer:

Dimensions

Width: 121mm

Depth: 121mm

Height: 221mm

Question:

Is this light waterproof?
By Nigel Cousins on Oct 13,2021

Answer:

Yes, it is waterproof.