Frequently Asked Questions - ECO Wedge XT Solar Motion Welcome Light

Hello,

Our lights really need to be in a south facing position so they get as much sun as possible, especially in winter as there isn't as much sun. 

Hello.

The standard mode is: 160 Lumens, The power saving mode is 80 Lumens, The motion sensor will activate the light when motion is detected and turn off approx 15 seconds after motion ceases.

Hello,

Our lights need to be installed in a south facing position to get as much sun as possible. 

Hello,

it depends on what movement your light could be picking up in the night? It can trigger up ti 250 times in the evening, if it is at a low level there could be some interference? 

The new version does have the on/off switch, so if it is a the newer version, please can I ask whether you can try leaving the light off for 3-5 days and make sure it is being run in powersaving mode for the Winter. If you are still having an issue, the best thing to do is take a photo of the location and send it through to [email protected] and our friendly customer service team will be happy to help. 

Hi Chris, the battery on this light in not replaceable. Have you tried switching the light off completely leaving it in a sunny position for 3 to 5 days and turing it back on it may just need a booster charge. 

Hi Michael, the dimensions are (H)124mm (W)95mm (D)47mm

I do apologise as we have updated this product, it is 160 lumens.

Motion is detected and turned off automatically after motion stops.

Hiya , Im sorry to hear that, 

The warranty is for 12 months.

I do apologise for the confusion, the new updated version only requires one screw which is at the top.

This is for if you want to stick your light on the wall instead of screwing it on.

Hi There, 

The light would need to be screwed on so its secure Im afraid however we do include an adhesive pad if you want to stick your light on instead.

Hi There , 

It doesn't as the light is IP64 waterproof.

It does indeed, its 3.7v 1200 mAh lithium-ion battery

The battery is 3.7v 1200 mAh

Hiya, 

Press once: - standard brightness (160 lumens)

Press twice - Powersaving brightness (80 lumens)

Press thrice - the lamp is off

You will need to turn off the light by the button on the front, so how accessible depends on how far up the light is. 

It would be best to test the unit prior to installing it.

Please note that the sensor range is about 3 meters.

The battery cannot be replaced on this unit.

The battery should last for at least 2-3 years. 

The light can trigger up to 250 times per evening once fully charge. Please make sure that the unit is installed on a South facing wall and it will work during winter. The battery would last for 2-3 years.

Please look into the Truro Solar Motion Light, batteries can easily be replaced. 

We have not had reports of these exploding or causing any issues for as long as we have been selling the product. 

If any light is getting on the panel on top of the light then the light will not come on as it will assume it is daytime. You can try partially obscuring the sensor which might limit the range, but only from the side you have covered. 

All of our lights are designed in the UK but manufactured in China. 

The Eco wedge XT is motion sensor only

There is no longer a pin with the product, the light now has the power button on the front to turn the light on/off. 

The best location is south facing with nothing over hanging the panel. 

There is no dim mode with this light, 

All our lights come with a battery already in place.

Our lights work best in direct sunlight, however they are designed to work in UK weather conditions of overcast/ cloudy weather.

All our products are in made in China 

As the panel is integrated we would recommend the light getting as much direct sunlight as possible. 

The motion cannot be switched off I am afraid, it is soley PIR based light. We do have our Wedge Elite, Wedge Plus which you can have this on for an hour or on a low light throughout the night and then brighter when someone approaches. 

We would not recommend painting the outside of the light as some paint might penetrate the light in any holes and could stop the internals working. Any modifications to the unit will not be covered by the warranty. 

3m is the correct range. The video is for the old version of the light. This is the XT version.

The PIR sensor has a 120 degree angle. I would just check the wall yo uare planning to put this onto, if it is a north facing or heavily shaded I would look at one with a remote solar panel. The light has 250 triggers, so it should be fine with visitors. 

The panel cannot be detached as it is attached to the product. Please look at our 'remote solar panel' security lights in our Security light section.  

The batteries in this model are not replaceable. 

1. Installing the light Please use the supplied wall plug and screw to mount the light unit on the wall.

Any movement can activate any PIR. We would recommend testing the location before fully installing. 

No, this a security light and is motion activated. Please have a look at our wall lights here 

Detects motion up to 3 metres away

10 seconds. The light will stay on while it is detecting motion and turn off a few seconds after motion finishes. The time cannot be adjusted.

Unfortunately, you can't change the range on the Eco Wedge other than change the position the light is installed.  

If you start off with a full battery and use the powersaving mode then it should keep going just fine with occasional use.

The XT has the push button switch. We've left the old pin operated pictures as customers have said they help to show the scale of the unit while we await new pictures. Thanks for pointing out the old image, the XT has 20 LEDS, brightness (lumens) remain unchanged.

We don't sell to B&M so unfortunately can't help you. 

It should be fine, the only issues could be having plants, chairs, tables blocking the PIR

10 seconds. The light will stay on while it is detecting motion and turn off a few seconds after motion finishes. The time cannot be adjusted.

That's correct. 160 Lumens on standard mode.

The sensor range is about 3 meters.

About 3 meters range.

No the battery is not replaceable 

Sadly all PIR sensor only work forward facing. One option to consider is putting the lights along the side of steps if possible.  

Not really, the Eco Wedge Elite has a remote control which offers far more functions including an on at dusk setting. Click here

The Eco Wedge works perfectly in winter. The battery will charge whilst its daylight and only use up power when triggered by motion. No motion for 2 days then it would only be charging the battery. 

The Eco Wedge has a PIR which detects motion. The light will only come on when motion is detected. The light will not activate during daylight. I'd ask your neighbor to move the light.

10 seconds. The light will stay on while it is detecting motion and turn off a few seconds after motion finishes. The time cannot be adjusted.

The light will only come on in the dark and when motion is detected. 

Currently, we only offer each type of light function independently. 

The PIR motion sensor will only pick up motion in front of the senor, you could consider placing them to side of steps. 

If it's a south facing porch that gets good light the Eco Wedge will still do a good job in this location.

Hi Mark, many customers use the Eco wedge on east or west facing walls, you just need as much light as you can get. Direct sun light and facing south with no obstructions is best but as the Eco wedge on triggers on movement its will all depend on how often it's likely it is to trigger.

We would expect the ECO Wedge to remain operational for 3 years..

When lights stop working it is always worth looking at the installation location and movement of shadows around the light as an area that may have been sunny in summer may be shaded in winter.

If your lights are less than 2 years old and in a good southernly facing position and are still not working please contact [email protected] and they will be able to do further trouble shooting with you.

The battery should last at least 2 years.