Frequently Asked Questions - Edinburgh USB Solar Festoon Lights (Set Of 10) With Leaf Panel

Question:

I bought 2 sets of 10 last year, and would now like a third set. I see the design changed this year - is the light colour still the same please?
By Trudy Smith on Jul 2,2024

Answer:

Thank you for your question,

the lights are still a warm white colour in the new design.

Question:

Are these lights made from glass or plastic?
By Sharon on Jul 3,2023

Answer:

Hello, 

They are plastic bulb casings. 

Question:

Can the solar panel be wall mounted?
By Carol on May 13,2023

Answer:

The solar panel can be installed using a ground spike or a wall bracket. When deciding on the location for your solar panel installation, please consider optimal sun exposure, try to avoid shadows by day, and other sources of light at night that could trick the lights into thinking it’s still daylight. Hope this helps!
 

Question:

Do you need to replace lithium battery 18650? Lights have stopped working after a couple of years..
By Juliette Gwyn on May 4,2023

Answer:

Hi Juliette,

Sorry to hear about that. Unfortunately, you are not able to replace batteries with the Edinburghs 10 or 20 but you can replace the panel that would have a new battery inside 

Question:

How do you set the lights to the lowest brightness to save power ?
By nicky saunders on Apr 10,2023

Answer:

Hi Nicky, 

The switch is located on the underside of the solar panel. Each push of the button will select a different brightness, the lower the brightness the longer the light will run for after dark. 

Question:

Hello, can you let me know the IP rating of these please. No rail will get into the bulbs?
By Eva.K on Mar 12,2023

Answer:

Our IP rating is IP 65 IP55 and yes they are suitable to be left out all year round.

Question:

Can you replace the solar panel and battery with a separate controller, battery & solar panel?
By Tim on Dec 31,2022

Answer:

The solar panel can only be replaced with one that is compatible. You will not be able to add an additional controller to the lights.

Question:

Are these set to turn on & off automatically at night like our fairy lights or do we have to go and switch them on & off at the control?
By Jenny on Dec 13,2022

Answer:

The lights will automatically come on once it gets dark and switch off when it becomes light. 

Question:

Are the bulbs plastic or glass?
By Martin on Oct 18,2022

Answer:

Hi Martin!

Thank you for your question!

I can confirm the bulbs are made out of toughened plastic.

Question:

Hi, I have a hedge/fence that runs along the path to my house. Would these be bright enough to light it to walk along the path?
By Helen on Sep 12,2022

Answer:

Hi Helen.

Thank you for your question!

The lights have three brightness settings, the first press is quite bright so yes I would certainly say they will be bright enough!

Question:

What are the bulbs made of. Is it glass or plastic?
By Marta on Jul 16,2022

Answer:

Hi Marta!

Thank you for your question!

I can confirm the bulbs are made out of toughened plastic.

Question:

How do you alter the brightness?
By Jude Latta on Jun 25,2022

Answer:

Hi Jude!

Thank you for your question!

You can adjust the brightness with the on/off button.

Question:

Can you charge the lights with the USB to ensure you have light coverage?
By Bex on Oct 21,2021

Answer:

These lights can be charged both via USB and solar. 

Question:

How often do you need to charge them?
By Lucy on Oct 15,2021

Answer:

After the initial charge, you will only have to charge them again if the weather is overcast and the batteries are unable to charge through solar. 

Question:

Hey there, so I bought three of these. I note that you can actually attach the individual sets to each other as they have a specific adapter at the end. If I had each set attached to each of the power panel and then attached together would that be ok?! KR, Lette
By Arlette Vassallo on Sep 17,2021

Answer:

We do not recommend that. 

Question:

I saw the answer about the brightness modes (80 lumens , 140 lumens 200 lumens), is this per bulb or in total?
By Simon on Jul 22,2021

Answer:

I believe this will be in total as they are a decorative light. 

Question:

Can the sets be connected to each other
By Karen on Jun 13,2021

Answer:

I am afraid not. 

Question:

Are the bulbs glass or plastic?
By Monica on Jun 2,2021

Answer:

The bulbs are made of plastic

Question:

Hi, can these lights be turned on and off or does it need to be dark for them to turn on? Thanks
By Chris Bryce on May 30,2021

Answer:

The lgihts can be turned on/off manually using the switch on the panel. Yes, the solar panel needs to be in the dark for the lights to come on. 

Question:

Hi, I have 1 set of Edinburgh lights, unfortunately they are not long enough for our fence. Is it possible to connect a 2nd set and have the 2 solar panels powering the 2 connected sets?
By Josh on May 18,2021

Answer:

I am afraid not. That will not be possible. 

Question:

Hi Please can you confirm the length of cable? The description states that from panel to first bulb is 4.95m and then the bulbs are spaced 50cm apart which would mean 5.5m in total. Adding these two measurements together the result is greater than the 8.95m in description. Many thanks
By Lindsey on May 9,2021

Answer:

Total length of cable 8.95 meters

Question:

What size battery does this require and how many.
By David Brooks on May 6,2021

Answer:

This unit works with one lithium battery. It cannot be replaced. 

Question:

Do these lights come on automatically when it starts to get dark or do I have to go out and turn them on?
By Andrea on May 4,2021

Answer:

they come on automatically from dusk till dawn however you can manually turn it on/off

Question:

I'm looking to take these camping. What size do the pack of 10 and pack of 20 pack down to - ie. how much space in the car will they need? Thanks!
By Nicola Lazenby on May 3,2021

Answer:

Both boxes are small enough and will not take up much room. 

Question:

Do these lights come on by themselves when it goes dark? Or they have to be switched on and off each time you want to use them?
By Tom on Apr 29,2021

Answer:

They do come on automatically when it gets dark. 

Question:

Hi - Is the USB charger detachable? I do not want to have to take down the string of lights if I want to charge them. Thanks
By Ross on Apr 29,2021

Answer:

You will have to disconnect the solar panel and then you can take it indoors and charge it via the USB cable. 

Question:

Can you tell me the cable colour on this item, please? Thank you.
By Elaine on Apr 23,2021

Answer:

The colour of the cable is black. 

Question:

Is it now possible to purchase a replacement solar panel for these lights?
By Sue Whitehead on Apr 19,2021

Answer:

I am afraid not. We do not sell the panel individually. 

Question:

Are the light bulbs glass? Can you set the on/off time? Can you switch them on and off manually? Thanks
By Olwen on Apr 15,2021

Answer:

The bulbs are made of plastic. There is an on/off switch button. They do not have a timer. 

Question:

Hi, what is the Kelvin rating of the bulbs? Thanks.
By Harriet on Mar 31,2021

Answer:

It is warm white - 3000k

Question:

Do the lights have a manual on/off switch so it doesn't always go on and stay on when its dark? What is the life span of the bulbs and can they be replaced?
By Craig on Mar 31,2021

Answer:

There is an on/off switch button. I am afraid that the light bulbs cannot be replaced, but it is very rare for an led to stop illuminating. 

Question:

I am charging the lights via USB and the light is green - what does this mean?
By Sarah on Mar 29,2021

Answer:

That means that your unit has been fully charged. 

Question:

Can I ask if the bulbs are glass or plastic? Thanks
By Sarah on Mar 29,2021

Answer:

There are made of plastic.

Question:

Hi, Do the Edinburgh or Falmouth have an IP ratting.
By John Brewer on Mar 22,2021

Answer:

Both units are suitable for outdoor use and there are waterproof. 

Question:

Hi is there a on and off switch so I could turn it off at bedtime and if so where is it located please Many thanks Sandra
By Sandra Goodwin on Mar 9,2021

Answer:

There is an on/off switch button and it is located on the solar panel. 

Question:

Do you sell an extension cable for the solar panel on these?
By T Pickford on Nov 24,2020

Answer:

No we do not 

Question:

Do you supply an additional set of bulbs to join with the Edinburgh 10 bulb set?
By jonathan on Nov 22,2020

Answer:

No the lights cannot be joined together.

Question:

What are the dimensions of the bulb?
By Marie on Sep 6,2020

Answer:

The bulbs are 5.5 inches tall and 3 inches across

Question:

Can these lights be hung in a Group or do they have to be in a line
By Wendy Morris on Aug 29,2020

Answer:

You can install them as you like!

Question:

When first installed can you charge using USB rather waiting 3-5 days for solar light to charge fully?
By John Wood on Aug 24,2020

Answer:

Of course you can.

Question:

Can you tell me how resistant the light bulbs are to heavy rain and to frost please.
By Deborah on Aug 16,2020

Answer:

Both the bulbs and the cable are designed to be weather-resistant and waterproof. 

Question:

I see a comment saying the solar panel is quite large, it's quite important to know how large this is before buying, so could you please tell me the size of the Solar Panel. Much appreciated.
By Steven Limbrick on Aug 16,2020

Answer:

The dimensions of the panel are 19cm high and 13 cm wide.

Question:

How is the cable connected to the solar panel? Can you separate the festoon from the panel, so I can pass the cable through a shed wall?
By Ian Cunningham on Jul 12,2020

Answer:

You will be able to separate the solar panel from the string of lights. 

Question:

Are the bulbs glass or plastic?
By Susan Ainscow on Jun 30,2020

Answer:

The bulbs are plastic.

Question:

How big are the actual bulbs please
By Saly on Jun 26,2020

Answer:

The bulbs are 5.5 inches tall and 3 inches across.

Question:

One of the features of the lights is that they have a connection to add more, why don't you supply extra sets?
By Sean on Jun 18,2020

Answer:

The solar panel won't be able to support more light bulbs. 

Question:

How long in total from the panel to the the last light are they.
By Ron on Jun 16,2020

Answer:

the total length of the string lights is 8.95m

Question:

Can tell what colour the solar panel is please? thank you.
By Michael Watson on Jun 14,2020

Answer:

The colour of the solar panel is white

Question:

Hi, I've recently bought a set of Edinburgh USB festoon lights but haven't put them out yet as am waiting for better weather! Can I just check how it is charged by USB? I'm sure it's obvious but just wanted to check. Regards, Linda Caseley
By Linda Caseley on Jun 9,2020

Answer:

These are charged by USB either plugged into a PC or into an actual mains plug with a USB port. They'll take a few hours then will be ready to go.

Question:

What diameter is the cable connecting the lights?
By Rob on Jun 8,2020

Answer:

the diameter of the cable is 5mm

Question:

Hi - what is the IP rating of the lights please? Are they suitable to be left outside all year? Thanks
By Steve on May 31,2020

Answer:

IP55 and yes they are suitable to be left out all year round.

Question:

Are these a warm or bright LED?
By Ross Marshall on May 15,2020

Answer:

They're a warm white vintage looking bulb.

Question:

I have 2 sets already. Wish to but 2 more to connect to the previous 2. Do they also require the solar panel or can the one panel supply 2 connected festooned?
By Victoria Cuckson on May 9,2020

Answer:

They each come with their own solar panel that's required to run each set of 8 lights.

Question:

Hello, When the lights have been charged with the usb, can they be hung outside and used without the solar panel?
By James Morgan on May 5,2020

Answer:

The solar panel has to be connected as it contains the battery to power the lights.

Question:

When charging these lights via the USB micro connection a red light is on under the micro charging port on the solar panel (can only be seen through the micro charging port), this changes to blue after a while. When the light changes to blue does this mean the unit is fully charged via the USB micro connection ?
By John Jones on May 4,2020

Answer:

yes when charging these lights via the USB port the light will be red while charging and when its fully charged it will change to blue.

Question:

I wanted a single set of solar festoon lights to hang high up along the length of my garden (c. 9-10m). Is there a way to connect two of these strings together? Or do they make a longer version? Thanks
By Ellie on May 4,2020

Answer:

unfortunately there is not a longer one and the only way to cover your garden would be buying 2 sets and starting them from each end and meet them in the middle as they wont connect together.

Question:

Hello, How big are the bulbs, and can the be used inside in the winter? Kind regards
By Linda Caseley on May 1,2020

Answer:

the bulbs are 5.5 inches tall and 3 inches across. Yes, they could be used inside in winter although they'll continue to work fine outside.

Question:

Hi, how bright are the bulbs in lumens? Dushan
By Dushan Stojadinovic on Apr 24,2020

Answer:

they have 3 modes of brightness the lowest brightness being 80 lumens , middle brightness is 140 lumens and the highest brightness being 200 lumens.

Question:

Hi. What is the dimension of each bulb please?
By Fahad on Apr 17,2020

Answer:

The dimensions of the bulbs are 140mm tall by 75mm across

Question:

Can these be hung along a fence, and would they be suitable?
By Adrienne Russell on Feb 24,2020

Answer:

Yes, many customers put them along fences or around trees.

Question:

Is the manual available to download online, please?
By Eddy HALL on Feb 21,2020

Answer:

Please see downloadable instructions here

Question:

What are the dimensions of the Solar Panel?
By John Tyson on Dec 29,2019

Answer:

The dimensions of the panel are 19cm high and 13 cm wide. 

Question:

It is very windy where I live. Are these bulbs made from a robust plastic? I'm worried they'll smash themselves to pieces.
By Kath Topping on Dec 8,2019

Answer:

Edinburgh festoons are made of toughned plastic and not glass, so they will not smash!

Question:

How do you adjust the brightness modes please?
By Zoe on Nov 28,2019

Answer:

This is done using the switch on the back of the panel

Question:

Hi, does this item contain the full kit (solar panel, panel mount, battery and lighting cable complete with bulbs) or is this just the cable and bulbs?
By Geoff Clark on Nov 24,2019

Answer:

You get everything you need to get started in the kit, panel (with way to mount panel) and lights. The only thing that is not included is the USB cable. This is USB to USB micro and can easily be picked up from local shops. 

Question:

How long does the solar panel last for? Can replacement panels be purchased separately like the lumify series?
By K. Leonard on Nov 21,2019

Answer:

Replacement panels cannot be purchased at this time, sorry about that. You should get a long useage out of the panel, especially with the USB back up and  powersaving!

Question:

If charging via USB initially how long should you charge for (it says 3-5 days if using the solar charger)? Is there a way of checking whether the unit is fully charged?
By Sarah Price on Nov 13,2019

Answer:

USB should take around 4 hours (depending on your device) then it should be fully charged, we do not recommend leaving it in over night. 

Question:

Can you join two sets of lights together?
By Joshua on Nov 5,2019

Answer:

it is not possible to join two sets of lights together. 

Question:

How long should these last at night, how many hours of usage should we expect assuming an average British day (partly cloudy)?
By Joshua on Nov 5,2019

Answer:

The Festoons can work for 12 nights from a single USB charge with little help from the sun. given a good panel location you should should get around 6 hours in the winter. 

Question:

Do you supply spare bulbs also what is the v in dc Thank's Rob
By MrFerguson on Sep 29,2019

Answer:

Hello.

We do not supply spare bulbs and nor can the bulbs be changed. The panel can generate up to 5v and 3 watts. The battery is 3.7 v. 

Question:

Are they available in sets of 20
By Karen Moore on Aug 24,2019

Answer:

Hello, 

These are not currently available in sets of twenty. Sorry!