Frequently Asked Questions - Elan Solar Dandelion Lights - Set Of 30

Question:

Is it possible to shorten the length to say 7 m by cutting off the last 2 meters?
By Richard Scutt on Sep 5,2023

Answer:

We would not recommend doing this, as it will void your warranty on the product.

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Question:

Hi. Can you please tell me the length from the solar panel to the first light. Many thanks
By Ian Sipson on Jul 17,2023

Answer:

Hello, the distance between the panel and the first light is 2m

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Question:

Hi, do these lights come in a longer length Thanks
By Dan on May 8,2023

Answer:

Hi Daniel,

Thank you for your message, unfortunetly these lights only come in one size (11M)

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Question:

How mant metres long are they please?
By Natalie on Feb 11,2023

Answer:

They are 11m in total length from the solar panel to the last ball

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Question:

Hi I have a set of the dandelion fairy lights. Unfortunately only the first 8 lights are working. The remainder never come on. Is there anything I can do to fix this? Thanks Joe Collins
By Joe Collins on Dec 28,2022

Answer:

Good Morning Joe!

Please could you send an image of your lights to info@thesolarcentre to our customer service team and we will be able to advise further!

We look forward to hearing from you soon!

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Question:

Can you turn them off?
By Patrick DUGGAN on Jul 24,2022

Answer:

You can turn them off as it has a on/off switch.

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Question:

I want to buy these lights to take abroad. How do they come packed? Is the panel included?
By Thelma Frye on Mar 8,2022

Answer:

The panel is connected.

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Question:

Are these cool white or warm white. Thanks.
By Naomi on Nov 18,2021

Answer:

warm white

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Question:

Are these soft plastic/rubber? I live in a very exposed location and am worried about them getting damaged in wind.
By Lynn Wolk on Nov 1,2021

Answer:

This are a soft rubber feel.

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Question:

Are these weather proof? I've just had a colourfence installed and I'm looking for solar lights which would be suitable? Thanks
By Irene on Aug 15,2021

Answer:

Yes, there are.

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Question:

Hi - does this come with the fittings supplied i.e. screws to fix to fence and stake for the ground etc?
By Shital Patel on Jul 29,2021

Answer:

Yes, it does come with a stake for the ground.

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Question:

can your lights be switched off at night?
By John Parkinson on Jul 23,2021