Frequently Asked Questions - Elan Solar Scroll Lanterns - 20 LEDs

Question:

Are the lanterns made of metal or plastic?
By Susan Denyer on Jun 5,2021

Answer:

They are made of metal.

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Question:

Can you replace the bulbs if they fail?
By Cheryl Rowland on Feb 28,2021

Answer:

The bulbs are not replaceable on this item.

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8 | 0

Question:

Can you charge the batteries, aside from through solar panel?
By Nigel Baldwin on Oct 30,2020

Answer:

They are AA rechargable battery, so they can be placed in an appropriate batteyr charger if need be. Please do check that he charger is capable of charging those batteries and it is compatible.

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10 | 0

Question:

Are these made in UK?
By Angela Peake on Oct 25,2020

Answer:

All our lights are made in China.

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4 | 3

Question:

Can you supply a timer to switch the lights off - I would not want them tomstay on all night. Thanks.
By Mary on Oct 14,2020

Answer:

No we do not supply a timer

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3 | 0

Question:

In which country are these made?
By Alice on Aug 5,2020

Answer:

Our lights are designed and delivered in the UK but manufactured in China

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4 | 0

Question:

Are solar lights manufactured in britain
By Margaret Campbell on Jun 2,2020

Answer:

The lights are designed in the UK but manufactured in China.

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2 | 0

Question:

Are these lights sturdy enough to be kept up year round? In your experience, how long does the product hold up, exposed to weather?
By Gigi on May 29,2020

Answer:

The lights are designed to work all year round. We do recommend changing the batteries every couple of years and the product should keep going.

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2 | 0

Question:

hi what is the colour of the lanterns thanks
By sharon coleman on May 5,2019

Answer:

Golden in colour.

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3 | 0

Question:

What material are the lanterns made of?
By Gavin on Apr 6,2019

Answer:

Plastic.

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7 | 1

Question:

It says it has 2 AA batteries that are rechargeable. Where are the placed and ? their purpose?? Many thanks.
By Lavina A Berresford on Nov 26,2018

Answer:

The batteries are within the solar panel and come already installed. Their purpose is to power the lights.

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Question:

Can the solar panel fit to a post as an alternative to the ground spike? Thanks.
By Glyn Hughes on Oct 27,2018

Answer:

The panel comes with a spike only, no wall mount. You may be able to make your own or take a look at our Lumify range which has both spike and wall mount with USB too.

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4 | 0

Question:

What size are the individual lanterns?
By Rosie on Apr 23,2018

Answer:

5cm in height and 3.8cm wide.

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4 | 0

Question:

Are the lanterns metal? Don't want them to rust outside!!
By Sally Waters on Jan 30,2018

Answer:

All our lanterns are designed for outdoor use and will not rust.