Frequently Asked Questions - Falmouth USB Solar Festoon Lights (Set Of 25 Glass Bulbs)

Question:

Just bought these from Notcutts garden centre in Norwich Fully charged them by USB and at 9pm switched them on but they go off almost immediately so is there a light sensor as no mention on box or instructions Does this mean you can only have them on when it's deemed dark enough..
By Nigel Stone on Aug 1,2024

Answer:

The lights will only come on at dusk, which is summer is usually around 10pm. The light sensor is the whole solar panel, so this would not be mentioned on the instructions. In winter you will find they will come on around 4pm. Hope this helps. 

Question:

Do you supply replacement bulbs as we have had to use the spare bulbs to replace one's damaged in the wind at our villa in Spain ?
By Richard Clarke on Jan 29,2024

Answer:

You can purchase spare bulbs here 

Question:

Hi there, how fragile are the bulbs? Would they be unlikely to survive in any wind? Also how do they fare in rain? Thanks
By Rosie on Oct 31,2023

Answer:

Hi, 

The Falmouth bulbs are glass- we don't often receive complaints about them in windy or rainy weather, but it's always worth bearing in mind they can smash in particularly rough weather conditions. 

Question:

Hello Can the Falmouth USB Festoon Lights be controlled from a smartphone? I see the length of lights is 8m. Do you have a similar product that's 10 -11m in length? Many thanks Matthew
By Matthew on Oct 25,2023

Answer:

Hi Matthew, these lights are not able to be controlled by a smartphone. The Edinburghs are 10 meters long and they can be USB charged too

Question:

Hello, I purchase 2 sets of Falmouth USB Solar Festoon lights a couple of months back. In the high winds a few of the bulbs got broken. Can I buy replacment bulbs? Kevin
By Waterside Installations on Jul 19,2023

Answer:

Hi, 

Spare bulbs for the Falmouth Festoon lights can be purchased here:

https://www.thesolarcentre.co.uk/products/Falmouth_USB_Bulbs_Set_Of_4-968-5.html

Question:

Are these glass or plastic? Thank you.
By Sharon on Jul 12,2023

Answer:

Thank you for your message, these are replaceable glass bulbs

Question:

My Falmouth solar festoon lights 25set after about 3 hours start flashing.that are about 2 years old,
By Robert wood on May 4,2023

Answer:

The flashing may be caused by battery issues- try turning off the lights for 3-5 days to allow for the battery to regain full charge. The battery life may be affected by use, installation, and location, therefore if the solar panel is located in a shaded area, it may not be charging the battery to its full capacity, effectively causing the lights to run out of charge earlier than expected. If the issue is not resolved by allowing the battery to recharge, a replacement of the batteries themselves may be necessary.

 

Question:

Can you switch on and off this please? thank you
By Andreia on Apr 4,2023

Answer:

Hi Andreia, 

Yes, the Falmouth USB Solar Festoon Lights come with an on/off switch, so you can turn them off whenever is necessary for you. 

Question:

Can these be converted to run off mains power and if so what adaptor plug is required
By Martin Broadhurst on Mar 19,2023

Answer:

Hi Martin, You can charge the via USB, You need a micro USB charging cable.

Question:

Is the solar panel included or is this is separate purchase ?
By Ax xxxxxxx on Jan 8,2023

Answer:

The remote solar panel is included.

Question:

As the battery is not replaceable can you advise how long the installed battery will last please?
By Bev Wilson on Jan 2,2023

Answer:

They last for 2-3 years minimum.

Question:

Can the solar panel be installed flat facing up to the sky or does it need to be tilted at an angle?
By Dawn on Jun 26,2022

Answer:

It really depends on the time of the year assuming nothing is in the way of the sun. In the summer months, the sun is straight overhead and lower in the winter months.