Frequently Asked Questions - Henley Premium Solar Pillar Lantern

Question:

Hi, Having problem with one of my lovely lights. The lights come on but not going off when light. So batteries are running down very quickly. I'm upset to learn they've now been discontinued. I have a set of 4 and love these lights. Is there any chance you might still have one that I could purchase. Ever hopeful. Many thanks. Cheryl Bourke.
By Cheryl Bourke on Sep 3,2023

Answer:

Hi Cheryl,

Unfortunately we do not have a single one left of these. They have been sold out and discontinued entirely. So sorry for any inconvenience caused.

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Question:

Hi Could I mount these on 4inch square fence posts? Thanks
By Sarah on Mar 24,2021

Answer:

The base of this light is 120mm.

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Question:

Hi, are these stable enough to stand alone, ie: on a table? Thank you
By Cordelia on Sep 20,2020

Answer:

Not without securing it down, incase there is movement at the table and it falls.

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Question:

What are the overall dimensions i.e. Height & diameter of largest part?
By Robert Hunter on Sep 17,2020

Answer:

Dimensions are: Top width 215mm, Height 245mm, width of base 120mm

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Question:

What is the country. Of manufacture please
By Wendy Cutler on Sep 14,2020

Answer:

All our lights are manufactured in China, designed in the UK.

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Question:

Hi, what is the outside diameter of the base ring please.
By Myles on Sep 1,2020

Answer:

that is 120mm in diametre

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Question:

What is the life expectancy of the bulb and can the bulb be replaced
By Faizal on Aug 16,2020

Answer:

The bulb cannot be replaced.

It is rare for the LED's to stop working.

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Question:

What diameter as looking for one which is 6 cm round thanks
By TINA ALLCROFT on Apr 21,2020

Answer:

All dimensions are here

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Question:

Can you purchase black solar lantern pillar lights or can this product be painted black?
By Ms Jo Vento on Apr 20,2020

Answer:

It is not recommended to paint this.

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Question:

What is the light output? Also, what type of lightbulb is included with the pillar Lantern?
By Audrey Walker on Mar 12,2020

Answer:

The output is 50 lumen and the bub is 4 smd's with a faux plastic bulb cover over them.

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Question:

HI Is the material of the light white? Many thanks
By Amanda on Nov 26,2019

Answer:

The material is stainless steel and the middle part is plastic.

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Question:

Once light has been fitted to outside pillar, can they be just twisted off and removed (stolen).
By Francis Alan Aylward on Jun 27,2019

Answer:

Sadly yes these could be stolen but we haven't yet had any reports from customers having these taken. As these lights look like mains lights most would be thieves are put off by the light output and touching electrical items.

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Question:

Is the switch accessible to make it easy to turn off/on? Also if turned of does this stop the batteries from charging? Thanks Paul.
By Paul on Apr 15,2019

Answer:

Yes, the light can be turned off via the switch underneath the cap/lid part. If you switch it off the batteries will charge.

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Question:

Hi what is the max and minimum lumins the Henley Premium Solar Pillar Lantern will put out? thanks
By Mike on Apr 21,2018

Answer:

On full mode the lights output 50 lumens and about 30 on power saving mode.

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Question:

What size is the base please. Thsnks.
By Sharon Wallington on Oct 29,2017

Answer:

The diameter of the base is 120mm.

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Question:

What is the battery in the Henley and how long can it be changed?
By Kwabena Asomani on Oct 7,2017

Answer:

The Henley Pillar has 3 x 1.2v NiMH 750mAh batteries. With normal use up to 3 years before the batteries would need changing.

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Question:

Is there a PIR version of this lamp?
By J Roberts on Jul 12,2017

Answer:

The Henley lamp is only available as an always on lamp or garden light.

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Question:

Can this lamp be used to sit on a glass topped garden table, moveable and not screwed down?
By Ian Edelman on Feb 21,2017

Answer:

Yes, you can do this, it would be worth storing the light indoors when not being used to save it blowing around in the wind.

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Question:

Could you please supply dimensions .,particularly the base.Thank you.
By w.ashton on Dec 4,2016

Answer:

If you click on the image gallery the 5th images includes dimensions which are: Top width 215mm, Height 245mm, width of base 120mm

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Question:

What type of battery does the light use (and how many), and does it have a day/night setting. Also is it possible to change the bulb and how many lumens does the included bulb have?
By Michael Kers on Nov 9,2016

Answer:

The Henley Pillar has 3 x 1.2v NiMH 750mAh batteries. It has an on /off switch, when set to on it will operate automatically at night. The bulbs cannot be replaced however they have an expected lifespan of 50,000 hrs. The Henley pillar is 50 lumens.

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Question:

Can these lights be used as path lights i.e. mounted around the edge of a lawn on ground level concrete footings?
By Stuart Gahan on Oct 30,2016

Answer:

Yes, these can be mounted as you describe. Please check the image gallery for further images showing the installation.

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Question:

Is the light able to be turned off if not required?
By Terry McRae on Oct 16,2016

Answer:

Yes, the light can be turned off via the switch underneath the cap.

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Question:

I have fence posts which are 4 X 4 inches for the top - will the Henley lamp fit onto this or will it hang over the edges??
By Jo Woolnough on Aug 17,2016

Answer:

The diameter of the base is 120mm so there will be a slight overhang on the fence posts. One idea is using a post cap on the fence posts to increase the size slightly?

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Question:

How would you describe the light given off by this lantern? Is it a warm white or more a brilliant white? I ordered the Tunbridge garden lights and hoping for an approximate match in colour of light output. Thanks.
By Steven Wright on Aug 5,2016

Answer:

The Henley is a natural white light output, it's a little cooler than the Tunbridge lights but warmer than the brilliant white you often see on solar lights.

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Question:

is there - or could there be - a choice between warm white and cool white. i.e. is the bulb changeable?
By Edward Bourne on Apr 3,2016

Answer:

The bulbs are not changeable and we only intend to do this in one colour temperate. Very sorry.

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Question:

Hi Please can you advise me of the dimensions of this light.
By Neville Sandham on Jan 3,2016

Answer:

215mm by 245mm. The base part is 120mm.

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Question:

Does the Henley Pillar Lamp have to be screwed down, or is it stable enough to be free standing, on top of a metal garden table for example?
By Richard Goodman on Dec 11,2015

Answer:

It is intended to be screwed down. We would not recommend leaving it free standing.

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Question:

I am looking to source 2 x quality solar lights to fit on top of my small pillars at driveway entrance, looking to provide some illumination even in winter, to help me select could you please advise the battery size/no of & type used in this light. Thanks
By Anthony Warburton on Nov 9,2015

Answer:

This is the best option for what you want. The batteries will not need to be replaced for up to 2 years. The batteries are inside the light and are easy to replace.

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Question:

Could this lamp be free standing ie not screwed to a surface so it could be used as emergency lighting indoors?
By Mrs Gillian Howell on Nov 5,2015

Answer:

We would not recommend this light for emergency lighting indoors as it needs direct sunlight on the solar panel to charge.

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Question:

1. Does the Henley pillar lantern light up automatically at night or is it manually switched on or both? 2. IP ratings?
By Patrick on Oct 17,2015

Answer:

It will light up as dusk arrives. It is IP44 and suitable for outdoor year round use.

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Question:

What are the dimensions of the lamp please
By Carole Lewis on Oct 17,2015

Answer:

It is approx 215 x 245 mm

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Question:

Hi there, Does the Henley pillar lantern need a solar panel is so which one do you recommend?
By Graham dillaway on Oct 16,2015

Answer:

The solar panel is on the top of the light.

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Question:

Have you anything like this but with a solar panel to mount in a better position for more sunlight.
By Ray Hall on Oct 14,2015

Answer:

We do not currently but our design team are working on something.

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Question:

I need 2 solar lights to attach directly onto a concrete slab on top of my gate posts . Are these suitable to screw into concrete or do you have any alternatives , Thankyou
By tony booth on Oct 10,2015

Answer:

These will screw directly onto a concrete slab, yes.

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Question:

I want a lamp which will light my large polytunnel so I can continue to work in it on dark winter evenings. Will one or two of these do the job? Also what size solar panel do I need and do you supply? Thank you.
By LINDA SHORT on Oct 7,2015

Answer:

We would not recommend this light for your polytunnel as the solar panel is on top of the unit. The sunlight trying to get to the top would be filtered by the polytunnel. I would suggest inside a spotlight or two with a separate solar panel which can be positioned outside.

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Question:

Do these fix securely to the top of fence posts? I cannot see any screw holes for fixing.
By Ann on Sep 26,2015

Answer:

There is a plate which is screwed down and then the light twists on to it.

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