Frequently Asked Questions - London Solar Post Lights (Set Of 2)

Question:

Hi there How long is the guarantee on the London solar lights please? Thankyou
By Meryll on May 16,2015

Answer:

All solar lights have a 12 month warranty.

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Question:

Is the London Solar Post diffuser made of plastic or glass?
By Graham Degg on Apr 5,2015

Answer:

Plastic.

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Question:

Hi - What's the difference in light output / lumens / brightness between the London and mini London lights? Thanks
By Jonathan on Mar 22,2015

Answer:

Each light is half as bright in the Mini London size.

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Question:

Are there any solar path lights that really work in the winter?
By Peter Halford on Jan 31,2015

Answer:

Most path lights will struggle in winter due to the size of the solar panel and where it is located. If you have an ideal location for the solar panel and it is getting direct sunlight then it should work.

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Question:

Can you buy solar powered to bring indoors in the event of power failure?
By John woodcock on Jan 10,2015

Answer:

You can. I would not recommend these lights for that purpose.

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Question:

What is the warranty ?
By Gareth Jones on Dec 12,2014

Answer:

You have a 12 month warranty from date of purchase.

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Question:

Can you confirm what type of batteries they are? Are they AA or AAA? thanks
By James on Oct 20,2014

Answer:

It is AA rechargeable batteries.

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Question:

Hello, are they motion sensored?
By Louise Cobham on Oct 6,2014

Answer:

These are not motion sensor activated. They will turn on at dusk.

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Question:

Once charged, is it better for the solar batteries to leave the lights on all the time? Can they be turned off for days and weeks without affecting the battery?
By Mrs Margaret Noble on Oct 5,2014

Answer:

It is better for the lights to be left out in the sunshine and left on. The solar panel will still charge the batteries even if the unit is switched off.

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Question:

Are they waterproof or will the rain affect them as with some others
By paul on Aug 28,2014

Answer:

They are IP44 water-proofed. You can use these in the garden but do not install near constant running water.

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Question:

I have purchased 6 of these lights over the last 9 months but two of these do not hold the charge . I have followed instructions regarding switching off to recharge but still not working.
By Valerie Gunning on Aug 10,2014

Answer:

Please contact the friendly team to go through some troubleshooting regarding the two tops.

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Question:

Where is the solar panel on the London solar post light.
By Malc Tomlinson on Jul 26,2014

Answer:

The Solar Panel is located on to of the post.

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Question:

Where is the solar panel on the London solar post light.
By Malc Tomlinson on Jul 26,2014

Answer:

The solar panel is on the top of the post.

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Question:

I need six lights that I can bolt to a patio wall- ie with a round base and not a spike. About 12" tall.
By John F. Wolfe on Jul 3,2014

Answer:

You can screw these down on to a patio wall if you remove the spike. The screws to do this are not provided in the box.

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Question:

What are the ground stakes made of? The ground next to our driveway is very hard and stoney, so plastic stakes break - I'm looking for lights with metal stakes (or something hard and durable)!
By Peter on Jun 23,2014

Answer:

They are metal spikes.

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Question:

Can the london post lights be charged via USB and if not can you charge them manually in a battery charger?
By matt on Jun 9,2014

Answer:

You cannot charge these via USB. You can remove the batteries and charge them manually.

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Question:

could this product works in winter (as per durham model)?? how many lumens could be made a singolar light ???
By cristian on May 28,2014

Answer:

This light can work in winter providing it has a great location. It will not work for as long as it does during summer.

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Question:

Please can you tell me what the height of the light is above the spike. Thanks
By Maz on May 27,2014

Answer:

The lights are 400mm tall above the spike.

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Question:

What is the diameter of the ground spike at its widest? I'm trying to work out if these could be placed on decking by dropping the spike into a suitable diameter hole. Thanks
By Simon Judd on May 11,2014

Answer:

These could be dropped into a custom made hole in decking but would not be very stable as the stake is not supported all of the way down.

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Question:

Are the SMD bulbs replaceable? Is it easy to purchase from shops?
By Yosh on Feb 11,2014

Answer:

You cannot replace the SMD bulb and shouldn't need to as it will last a long time. The only thing you will need to replace is the 2 x AA batteries. You can buy a replacement top here: here if you want a new top.

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Question:

Can I put more power full mAh NiMH batteries ?
By Max on Feb 2,2014

Answer:

You could use more powerful batteries but it would not be recommended as the solar panel is designed to fill the current battery. You may find the solar panel won't be able to fill the larger size battery which will lead to wear and tear on your battery.

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Question:

Where is the bulb? I received a pair of lights for Christmas and can only see the batteries - the light diffuser section is empty!
By jenny milledge on Jan 27,2014

Answer:

The bulb is a cutting edge SMD bulb. If you remove one of the "tops" from the lights and put it solar panel down on a flat surface and flick the switch on the SMD in the centre of the light will illuminate!

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Question:

Is the solar panel integrated in the lights or is mounted elsewhere with a cable to the lights please?
By Stephen on Jan 23,2014

Answer:

The panel is located on the top of each light. For products with a remote panel you've got a couple of options, either the pathway posts or the glow posts.

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Question:

Are the batteries replaceable when they eventually run out?
By Kath on Jan 23,2014

Answer:

Yes, they're standard rechargeable batteries that can be easily replaced.

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Question:

Are the batteries still able to be charged by solar on a cloudy or dull day?
By Helen on Jan 23,2014

Answer:

Yes, while there will be an inevitable drop in performance they will still work and we've had good runtime over winter.