Frequently Asked Questions - Onyx DualWhite Solar Brick Light

We recommend these lights in driveways and this would ideally be in an open area which access has direct sunlight, so no overhanging trees/bushes, this is how they would receive the sunlight. We do not recommend them being placed into brick walls with no access to direct sunlight. 

Personally, I would avoid this as the panel is integrated, so if they are upright they may not receive as much direct sunlight as they may require. If you do wish to install them this way please make sure that they are in as much direct sunlight as possible. Please note that any shading on the panel will not enable these to run for as long as advertised.

The spare parts for all of your purchases can be seen in the "Spare Parts" tab, within your order history. 

This can be accessed by logging into your account. If you have not registered for an account yet, please do so using the email you have used to place the order. 

As long as they are in a south-facing position, they will come on however in winter it will come on for less than 12 hours as we don't get much sun then. 

This is a one pack item. 

you can charge these in sunlight for 3-5 days while switched off 

The screws are there so you can get to the batteries to replace them. 

The unit would be able to charge if it is placed in direct daylight.

The batteries are inside the unit and can easily be replaced. 

The run time is up to 12 hours from a full charge. 

These are different to the Paverlight as you can choose either White or Warm White and they also have a power saving mode which will help them throughwinter, which the Paverlights do not. 

Sadly as much as we would love to produce multiple videos for comparison this is just not feasible as we do not have the capacity to film these videos. 

We expect our products to last for a minimum of two years, but this varies depending on the location, installation and the customer

There is no up rating on these lights I am afraid, they light up around the middle and they are good for marking out parking spaces. The switch inside says W and WW you just choose the colour you would like. 

2 x Ni-MH batteries, 2000mAh, 1.2voltage.

We do not recommend these going vertically into a wall, as the panel is on top of the light, so it may not get the sunlight it needs. 

You can turn these off at night, but you would need to unscrew the light which would be quite time consuming. The light does not have a lumen level but is good at marking out parking spaces. 

These are just recommended for brick driverway. 

Yes

we do not recommend this as light needs to be able to get to the solar panel 

Yes, these can be driven over.

I would not use these in a brick wall as the panel is on top of the lights so if they are in a wall they may not receive the sunlight they need. 

After about 2 years we would suggest changing batteries and the LED' should last around 80,000 hours. 

We would not recommend this has the panel is on top of the light and would not get the direct sunlight they need to charge. 

We would not recommend this as the panel is on top and will need direct sunlight and may not get this if positioned that way. 

Unfortunately this product does not have a motion sensor option.

They should work after 3 days of charging before installation.

You would install your Onyx as you would any other paving brick.