Frequently Asked Questions - ShapeLights Indoor & Outdoor USB Solar Powered Mood Light - Pebble

Question:

Hi, is there a phone app to control them as there are for some of your other products ?
By Vikram on Aug 13,2024

Answer:

I am afraid there is not, you can select whihc colour you like manually or have them automatically go through a colour changing mode. There is not an app for this product. 

Question:

I cant find the instructions for these, so forgotten how to program for one colour and changing colours. Can you supply me with a copy?
By Hugh on Oct 25,2023

Answer:

Hi Hugh, all our instructions ar on the actual product page but please find the instructions here https://www.thesolarcentre.co.uk/PDF/instructions/Shapelights-instructions.pdf

Question:

Hi, is the white light the same for the pebble and mini pebble ?
By Tracey Hitchins on May 14,2023

Answer:

Hi,
Both the Pebble and Mini Pebble, have a bright white and warm white option.  Those are identical in both.

Question:

We have some pebble stones but have lost the instructions. What does the toggle switch (sun/house) on the bottom do? Is it related to charging method? Thanks.
By Michael on Feb 22,2023

Answer:

Hi Michael, the switch with the sun and house icon on the base is how you would like to use your light. If you are using your light indoors, please set the switch to the house icon. If you have your light set up outside, please set the switch to the sun icon.

Question:

Hi, does the USB mini pebble light have a power saving mode? I've lost my instructions.
By Lesley on Sep 30,2021

Answer:

As the light is USB chargeable there is no need for the powersaving mode. You can always make sure the light is not on bright white or warm white which uses the most battery. 

Question:

Can the mini pebbles be hung up on hook onto a wall, or do they have to rest on the floor? If not, which lights would you recommend to be moved around? Thank you
By Nina on Sep 24,2021

Answer:

We would not recommend this. They can be just placed on the ground using the risers. 

Question:

Hi there Is the charging cable available to buy separately? I have acquired a light from my sister, but without the cable. Many thanks
By Rian Douthwaite on Jul 28,2021

Answer:

Please click on the link:

https://www.thesolarcentre.co.uk/products/Shapelights_USB_Charging_Cable-893-5.html

Question:

How easy are the Shapelights to keep clean? Are they designed to be left outside at all times or do they have to be brought in regularly? Also, are they heavy enough not to be blown away if placed on a table?
By Paramjit Toor on Mar 25,2021

Answer:

These lights can be used both indoors or outdoors. There are very easy to clean, the shell is made from plastic. There is a ground stake which needs to be used when you place the light outdoors. 

Question:

Hi it says on the product details that this can be charged via mains, does it come with a mains charger
By Paul on Mar 12,2021

Answer:

Hi, it comes with a USB cable. 

Question:

I've lost the instructions! Can you please tell me how to get the colours to cycle? Thank you!
By Denise Simpson on Sep 13,2020

Answer:

You will find a copy here or it can be printed off of the Shapelight product page. 

Question:

Do you have.. Or can you get these in different sizes?
By Jane on Aug 14,2020

Answer:

We do different shapes and sizes. Please do search 'Shapelight' and different options will come up. If you just mean the pebble, we do a mini version here  

Question:

How bright is the pebble light please? Compared with a light bulb? Thanks
By Janet Johnson on Aug 13,2020

Answer:

These cannot be compared with a lihtbulb, they are a decorative piece. Please look at the video for an accurate representation of brightness. 

Question:

Can the light be fixed to stay on white? Thank you
By Izabel Burton on Jul 14,2020

Answer:

Yes it can, once selected it will not change. 

Question:

Hello, Quick questions regarding the pebble and all other shapes: 1. How powerful is the lamp (how many watts)? 2. How bright is it (how many lumens)? Thank you kindly, Jack
By Jack on Jun 30,2020

Answer:

As this decorative there is no lumen or wattage output we can give. Please look at the video provided for an acccurate portrayal of their brightness

Question:

Hi , it there anyway if attaching them to decking ? I don't think the spike would work & we're wondering are they very light that they would end up blowing all over the garden ? Thanks
By Helen layton on May 17,2020

Answer:

There is not no. You would need to unscrew the base everytime to bring it into charge. 

Question:

Hi if these were just placed on decking or somewhere they weren't stake into the ground outside are they likely to blow around garden if it's abit windy, I suppose I'm asking do they have abit of weight about them?
By Helen Hindmarch on Apr 28,2020

Answer:

I would always make sure these were secured down, so they did not obtain surface scuffing. 

Question:

Just bought 4 pebbles and very pleased so far. 1 of them is flashing on my chosen warm white colour - what does that imply and how do I disable? All are fully charged....
By Gavin on Apr 11,2020

Answer:

Please do try fully charging these by USB and make sure there is no other light source flashing on/off the light. If no better please can you contact [email protected]

Question:

I have purchased 2 solar lights from you. Does one remote control both of them or do ineed to use both remotes?
By Mrs I Greenan on Apr 10,2020

Answer:

It depends which lights you have, the Shapelights do not come with a remote, but our Shimmer characters do, you cn uswe one remote for all of them, but they do come with individual remotes. 

Question:

I have misplaced the USB charger where can I obtain a new one Thanks Ps i live in a third floor flat with a winter garden so my access to sun is limited
By IannSmith on Mar 4,2020

Answer:

You can purchase a charger here 

Question:

Where can I purchase replacement batteries for these lights?
By Xander on Dec 10,2019

Answer:

The batteries can be purchased here 

Question:

Can these be easily converted to interior ceiling lights? Thanks
By Jon on Aug 29,2019

Answer:

These are not designed to be used as ceiling lights, the light would need to be upside down and would need a USB power source. Sadly we can not recommend installing them upside down.

Question:

Will this still work inside if there is another light on in the room? I want to use it inside as a night light for the kids but we keep their bedroom door open with the landing light on. I'm worried the landing light will stop it from working because its also a solar light and they dont come on if there is lights on nearby.
By Emma on Mar 13,2019

Answer:

Hi Emma,

Shapelights have an Indoor Mode and an Outdoor Mode. In Indoor Mode the Shapelight will light up no matter how bright it is and stay lit until you turn it off - so your landing light wont be an issue. In Outdoor Mode your Shapelight works like a solar light so will only light up when it gets dark and turn off automatically after 7 hours.