Frequently Asked Questions - SlimSafe Pro Solar Security Light

Question:

How long does the light stay on for between activations
By Stephen on Nov 25,2024

Answer:

30 seconds

Question:

Hi just installed a Slimsafe solar security light, went out at night after installing and charging, light was already lit but not bright, approached light and it lit up brightly, left the area and after a time the bright light changed to a less bright light. Is this OK as the light did not turnoff and stayed on the rest of the time I observed for over an hour, is this correct or do I have a problem.
By Mick on Jun 15,2024

Answer:

mode 1: 100% brightness for 5 hours or until the battery runs out 
mode 2: 50% brightness switches to 100% when motions detected
mode 3: 100% brightness for 30 when motions detected, turns off after.
In order to switch between them, press the touch button locatating at the front of the unit.

Question:

What size battery does it have
By Andrew on Feb 4,2024

Answer:

It's an 18650 battery, however it is non-replaceable. 

Question:

Hi, Please could you advise what are the dimensions of both small and large lights and how are they fixed in position. Regards Ann Blackmore
By Ann Blackmore on Jan 26,2024

Answer:

Hello,

Slimsafe pro solar security light

• Length 220mm
• Width 200mm
• Depth 30mm

Slimsafe solar security light

• Length 170mm
• Width 200mm
• Depth 30mm

You can install your lights using the bracket that is provided. 

Question:

Hi, Can I install this light vertically on a wall? Do you know how this would affect the sensor? The reason for this is that i want the light facing north and the sensor south
By Greg on Oct 26,2023

Answer:

Hi Greg, The sensor is inside a light and it is a microwave one so it will turn of based on heat not movement. 

Question:

Is the battery replaceable or rechargeable?
By Margaret on Oct 19,2023

Answer:

Hello, all our batteries are rechargable with the slim safe the battereis ar enot replaceable 

Question:

Hi,I've let my light charge,switched off since it was delivered. I installed it today,south facing but when I tested that it functions tonight,the light output is very dim. Will this improve? I will switch it off and leave it a few days and keep my fingers crossed!
By John on Oct 19,2023

Answer:

Hi John, Yes, it is always best to leave the light to charge from 3 to 5 days before tunrning it on so it gathers a booster charge into the battery. 

Question:

How do you set the motion sensor? My light just stays on permanently!
By Lyn on Oct 17,2023

Answer:

Hi, 

You cannot adjust the motion sensor settings, the Slimsafe lights have a microwave sensor, as opposed to PIR, which means they pick up a wider variety of movement.

Question:

I've installed this light at approx 9 ft high in the back garden but unfortunately as my property is on the corner it is continually being activated by cars driving by. It is literally only off for 15 seconds before being activated again. What is the motion detection angle? Is the detector in the solar panel or the light unit? Do I need to bring the height down so the unit is below the side wall to avoid this?
By Gavin on Oct 15,2023

Answer:

Hi Gavin, the PIT would be in the light not the panel, it would be worth a try to lower the light down 

Question:

does this (or the smaller version) have a manual override by-passing the PIR sensor so it remains on constantly ?
By Bert on Oct 13,2023

Answer:

Hi Bert, 

Unfortunately no. 

The lights do not have an adjustable sensor or override, they have a microwave sensor that picks up on any movement. 

Question:

Can the sensor sensitivity be adjusted, I have just installed this and it has been constantly lighting up my garden non stop all night, I can't figure out what is causing it to light up, unless my unit is faulty?
By Lewis on Sep 1,2023

Answer:

Hello Lewis, 

There is no way to adjust sensitivity on the Slimsafe units, as they are 360 degree microwave sensors which pick up heat. This heat can come from objects, people, and small critters, as well as chimneys and any other location which can produce heat within a 10m range. Your unit is not faulty if it is triggered by any of those things, but you could angle it slightly more downwards to limit its range. 

Question:

Is the light waterproof?
By Matt on Aug 31,2023

Answer:

Hi Matt, 

Yes, the light is weather-proof and watertight.

Question:

How deep is the stand off bracket? I'm hoping to install it on the frame of my conservatory between a window and guttering. Thank you
By Steve Craggs on Aug 22,2023

Answer:

the bracket is 11cm in depth

Question:

What distance will it cover when dark? Thank you
By Steve Craggs on Aug 22,2023

Answer:

10m

Question:

What distance will it cover when dark? Thank you
By Steve Craggs on Aug 22,2023

Answer:

10m

Question:

Hi, can you tell me how bright it is, please? You say that there is a smaller one at 800lms, but how bright is this one? Thanks
By Bryan Kennedy on Aug 20,2023

Answer:

at 1500 lumens, this light is very bright. 

Question:

Will this detect cats that come into my garden at night?
By Thomas on Aug 15,2023

Answer:

Hello, 

The Slimsafe light detects up to 10m, so if your garden is a little shorter than the 10m range, the light will switch on whenever it detects movement. 

Question:

Is this light adjustable from the solar panel to the light.
By Jane Powell on Aug 9,2023

Answer:

Hello.

I am afraid the solar panel does not come away from the light.

Question:

Are the solar panel and light hinged so that they can be angled to a) better catch the sun and b) not dazzle anyone ? Thanks.
By Phil on Aug 9,2023

Answer:

Hello Phil, 

The light and panel are fully adjustable, on a 360 hinge. 

Question:

What is the angle of detection for the motion sensor light thanks
By Mrs jones on Aug 8,2023

Answer:

360 degrees.