Frequently Asked Questions - Truro Solar Motion Light - Anthracite Edition

Question:

What Lumens is this light?
By alexis on Feb 26,2024

Answer:

80 lumens

Question:

What Lumens is this light?
By alexis on Feb 26,2024

Answer:

Hello.

These lights are 80 lumens.

Question:

Hi – I'd like to install this light on the side wall of the recess to the front door on my North-East facing house (i.e. it gets no direct sun, particularly within the recess)... There is quite a lot of reflected light from the houses opposite, particularly in summer but will it be able to charge properly all year round? Thanks.
By Lucy Breaks on Nov 14,2023

Answer:

Hi Lucy, we would always recommend to have your lights in a south facing position as during summer in may not be difficult for the light to get a charge in any other place as the sun is pretty high up. During winter however they may not get any sun light. We do offer light with extendable panels for exactly this purpose so you can still place your light in a north facing position but direct your panle in the south side

Question:

Can the motion sensor time activated be adjusted from 30seconds to longer? Thanks
By Mark on Nov 6,2023

Answer:

Hi Mark, this cannot be adjusted 30 seconds is the limit it can stay on for 

Question:

Can the movement sensitivity be reduced so to avoid nuisance activation
By Ed James on Nov 4,2023

Answer:

Hi Ed, the motion sensor cannot be changed in anyway 

Question:

I bought this light from your company and it stays on for quite a long time 30 minutes thank you
By Mary O'Neill on Oct 6,2023

Answer:

Hi Mary, I would suggest to switch the light of for 3 to 5 days let it die out and re set itself with a boost charge. Thats should help the light reset if this does not help please get in touch with us directly via email so we can help troubleshoot further 

Question:

I'm looking for a motion activated chordless light for my front door. I was about to buy this one but I'm worried that it will be too bright - can you change the bulb? Secondly, can you change the range it catches motion? I live on a busy road and only want it to detect people who have come into my path. Thanks
By Victoris on Oct 2,2023

Answer:

Hi Victoris, The bulb is a built in LED cannot be changed. the range cannot be adjusted this would vary on the location of the light and how well it gather a charge. 

Question:

Is the battery replaceable please?
By Kevin Moorey on Sep 26,2023

Answer:

Thank you for your question, yes the battery is replaceable. 

Question:

Hi there, Could you give me the dimensions of the installation plate that screws to the wall please ? I am trying to assess if this will cover an old fitting area from being visible. Many thanks in advance, Gary.
By Gary on Sep 26,2023

Answer:

Hi, 

The back plate is 61mm by 61mm. 

Question:

What's the maximum area for the motion sensor to activate
By Colin Burrows on Sep 25,2023

Answer:

Hi,

The motion sensor has a 110 degree detection field and detects motion up to 6m. 

Question:

How does it fix on the wall can it be stuck on ?
By Maria Taylor on Sep 24,2023

Answer:

We would not recommend sticking them onto the wall. The Truro comes with fixtures and fitting so these can be securely drilled onto the wall. 

Question:

How many screws to fix to the wall and if more than one, what is the spacing. I want to use existing holes if I can. Thanks.
By Jennifer on Sep 21,2023

Answer:

It comes with two screws. 

Question:

Is there an adjustment for motion detectors If not what is the detection zone
By Tony on Sep 15,2023

Answer:

There is not an adjustment for the motion sensor. The detection zone is 110degrees and up to 6 metre detection range. 

Question:

How long would you expect the internal battery to last for - what's the shelf life of this product? Thanks.
By Phil on Sep 6,2023

Answer:

The internal battery has the average lifespan of 2 to 3 years, however it is replaceable, and therefore the product can run for a very long time.

Question:

Can this product be switched off?
By Darren on Feb 18,2023

Answer:

Yes, the bottom section of this light can be unscrewed and this is where you will find the switch.

Question:

does it have to be sunny to charge this light? i want to place it in the side passage of the house
By Diane Farmer on Feb 15,2023

Answer:

Hi Diane, thank you for your message. You can place your light in a side passage but if there is shading of another buidling or trees the sun light wont reach the light that way it will limit its charge and then limit its potenitail. 

Question:

What is the colour temperature (K) of these lights?
By Jim on Feb 11,2023

Answer:

These lights emit a warm white colour.

Question:

How long does the light stay on on triggered?
By Kay on Feb 2,2023

Answer:

The Truro Motion activates for approximately 30 seconds after the motion ceases.

Question:

Do these lights stay on at night or do they go off when no motion is detected? I am looking a solar light for my pillars that will stay on for a few hours at night?
By Caroline on Jan 29,2023

Answer:

They will only come on when motion is detected.

We have the same model but it comes on from dusk till dawn.

Press Here to view the wall light without motion.

Question:

Does this light have any other option than the PIR activation i.e a.permanent "on"option? How long does it stay on for and what is the lumens rating please?
By Nick on Jan 18,2023

Answer:

This will only come on when motion is detected, 

We do a version of this in permanent from dusk till dawn, 

Please click here.

Question:

How long will the light stay on when activated also does it give a warm or cool light
By Peter on Jan 10,2023

Answer:

The Truro Motion activates for approximately 30 seconds after the motion ceases and it is cool white.

Question:

Would this light charge ok if it is 4 inches below a slight ledge
By Tanya Howatt on Dec 20,2022

Answer:

If it's going to be in a shaded area the light won't receive any charge to work Im afraid.

Question:

Will this work on a north facing wall? Ie fairly gloomy spot, will it be likely to get enough solar gain?
By Megan on Nov 8,2022

Answer:

We wouldn't recommend it but you would have to test it. We would recommend any of our wall lights with a remote panel as you can have the light north-facing and the panel south-facing.