Frequently Asked Questions - Truro Solar Wall Light - Anthracite Edition

Question:

Hi, could you tell me what size batteries this takes, and are they included? Thanks
By Adam on Feb 24,2024

Answer:

Hello.

The Truro wall light takes a 18650 2600mAh Lithium-Ion Rechargeable Battery and will be included with the light.

Question:

Will these light work in a east facing garden? I had the lights illuminate on day 1 after 4 full days of charging, and today, the lights came on then turned off in an hour. Nothing is obstructing the solar panels as it's mounted on the fence.
By Ryan on Jan 26,2024

Answer:

Hello,

Our lights need to be installed in a south facing position. 

Question:

I have an electric fed security light that is motion-sensitive but the bulb keeps blowing and I'm too scared to try and change it! It involves turning the power off and not handling the bulb, all too complicated! I don't want a "down light" but do you have a solar-powered light or lights that would effectively light up my driveway and the outside of the back door? I need something to project light horizontally, not vertically.
By JenPen on Nov 26,2023

Answer:

Thank you for your question. I would have a look at our 'Floodlight' section, please do look out for the items with PIR. You could also have a look at our EVO SMD Security light family.  This include the EVO SMD, EVO SMD PRO, EVO SMD ELITE 

Question:

Is the distance between the screws for the Truro the same as the distance between the screws for the Grantham?
By Trevor Watkins on Nov 25,2023

Answer:

The distance between the holes on the back plate is 3cm.

Question:

hi can you tell me how many K the bulbs are that are used in the light please.
By Joshua Smith on Nov 5,2023

Answer:

HiJoshua, These lights are 3000K

Question:

Do these lights have a battery one is very full have tried the two settings, but light stays the same. Would like to get another battery
By Angela on Oct 30,2023

Answer:

HI Angela, all our lights run on rechargable batteries just not all can be replaced with the Truros you can replace the battery. It would be the 18650 

Question:

doy ou make ay suitable solar light for inside and out of a summerhouse? ta trad
By paul on Oct 9,2023

Answer:

Hi, 

The Truro lights would not work indoors, as they gain energy from Solar Power.

Question:

What colour light is emitted- is it warm white or cool white? Thanks
By Bernadette on Sep 15,2023

Answer:

They are a natural white colour

Question:

Hi, can I ask if the light is a warm yellow colour or a white colour?
By Clara on Sep 11,2023

Answer:

Hello,

 

It is a warm white colour

Question:

How many lumens are the bulbs please when lit
By jeff smith on Aug 26,2023

Answer:

40lm.

Question:

Does this come in a cool white? If not what down light does? Thanks 😊
By James Davies on Aug 21,2023

Answer:

Hi,

the following wall lights are cool white:

https://www.thesolarcentre.co.uk/products/Warwick_Solar_Wall_Light-990-56.html

https://www.thesolarcentre.co.uk/products/Shrewsbury_Solar_Wall_Light-991-56.html

https://www.thesolarcentre.co.uk/products/Dover_Solar_Double_PIR_Light-1177-78.html

https://www.thesolarcentre.co.uk/products/ECO_Wedge_XT_Solar_Motion_Welcome_Light-739-78.html

Question:

CAN YOU REPLACE THE BATTERY WHEN THEY NOT WORK ANY MORE
By GLENN on Feb 10,2023

Answer:

Yes, you can replace the battery it will be the SolarCentre 18650 2600mAh Lithium-Ion Rechargeable Battery

https://www.thesolarcentre.co.uk/products/SolarCentre_18650_2600mAh_Lithium_Ion_Rechargeable_Battery-857-5.html

Question:

Hello, Will these work in a north facing position? The front of our house is open/ not obstructed by anything eg trees but it is north facing so gets little to no direct sunlight. Would these lights work?
By Kate on Feb 10,2023

Answer:

Hi Kate, thank you for your message, we do advise all our customers to place their light in a south facing postition. Im concerned that if the sun light does not reach the panel it will then limit its charge and then limit the lights potential. 

Question:

I have two of these lights charging on fence just now. What is P mode and what is S mode.?.
By Jeff on Feb 7,2023

Answer:

Hi Jeff, 
The P stands for Power Saving this mode is best used during the winter when we have a limited amount of sun 
S is for the Standard mode best to use this during summer as you get more charge in your light. 

Question:

Hello, Does this light have warm white lighting? I have just bought some spotlights and want the light to match. Thank you. Nigel Fisher
By Nigel Fisher on Nov 9,2022

Answer:

Hi Neil!

I can confirm our Truro Solar Wall Light - Anthracite Edition emits a lovely warm white tone!

Question:

Hi! Can you tell me if this light is warm white? Many thanks, Cat
By Cat Richardson on Oct 24,2022

Answer:

Hello Cat!

Thank you for your question!

I can confirm our Truro Solar Wall Light - Anthracite Edition emits a lovely warm white tone!

Question:

What are the dimensions of this solar powered light?
By Claire Mason on Oct 23,2022

Answer:

Hi Claire.

Thank you for your question!

The dimensions of the Truro Solar Wall Light - Anthracite Edition are:

• The total length of light: 127mm
• Base width: 89mm
• Panel width: 118mm
• Width of back bracket: 61mm

Question:

what distance are the fixing holes on the back plate?
By Natalie Thorneycroft on Aug 30,2022

Answer:

Hi Natalie!

Thank you for your question!

The distance between the holes on the back plate is 3cm.

Question:

I bought 4 of these last week and charged them all for 5 days and put them into p-mode. The past two nights they have come on at 6pm then 3 of them went off at 7pm, the 4th one went off at 9pm!! They are all 4 screwed to my fencing and are not covered by anything. Surely these should stay on longer? A bit expensive to get an hour from them i would say?
By Ann on Oct 27,2021

Answer:

we do advise to leave them in off position when charging in sunlight for 5 days, then if you can switch it into p or s mode and it should run for up to 10 hours from a full charge, if however you still have issues please can you contact [email protected]

Question:

What are the exact measurements of the back plate as I have a small space between fence and fence concrete post I want to fill but not sure on back plate size as you say 6cm but I need exact measurements please. Thanx x
By Maxine Holsworth on Jul 17,2021

Answer:

It is 61mm wide.

Question:

Can you fix the Truro solar wall light to fencing?
By Gary on Jun 24,2021

Answer:

Yes, you can install this light on the fence. 

Question:

What are the dimensions and are they the same for stainless steel colour?
By Rose Devlin on Jun 19,2021

Answer:

Yes, both the stainless steel and the anthracite edition would have exactly the same dimensions, which are:

118mm x 127mm x 89mm.

Question:

Does the anthracite finish also have a motion detector option?
By Steve Banks on Jun 15,2021

Answer:

I am afraid not. It does not come with a PIR sensor.

Question:

Can this installed under the entrance porch? It's not too deep and faces south.
By Mark on Jun 8,2021

Answer:

As long as it is a South facing wall and there are no obstructions or shadows that should be okay. 

Please be advised that the light cannot be charged via windows and it needs to be exposed to some direct daylight. 

Question:

Are the lights black or gray?
By Stephanie on May 11,2021

Answer:

There are anthracite/ grey in colour. 

Question:

How many leds in light
By Mervyn on Mar 27,2021

Answer:

It's one led. 

This light has an output of 40 Lumens. 

Question:

What sort of battery does it use? Is there more than one? Do you sell replacement batteries? I note that you list Lithium-Ion and nickel-metal hydride batteries on your Accessories page. Which does this light use?
By Ronald Roy on Feb 28,2021

Answer:

Depending on when you bought the unit, you either need AA rechargeable batteries or 18650 - 26000mAh. Both are available on the website. Please open the unit as per the instructions and double-check prior to placing an order.

Question:

What colour is the light. Is it 3000K or 4000K?
By Richard Smith on Feb 21,2021

Answer:

It's 3000 Kelvin.

Question:

Are you able to turn these lights on and off like the silver Truro lights?
By Kerrie on Feb 19,2021

Answer:

Yes, there is an on/off switch button. 

Question:

How do the Truro lights fix to a fence panel or post?
By Gary on Jan 15,2021

Answer:

They can be fixed to a wall or post if the surace is flat. 

Question:

What's the IP number of this product
By Rhiannon Bevan on Jan 14,2021

Answer:

IP44

Question:

What are the dimensions of this light
By Mr Black on Dec 27,2020

Answer:

11 cm by 10.5 and the back plate is 6 cm. 

Question:

Hi, what would be the expected run time from full charge on both Sumer and winter settings. Thank you
By Nigel on Nov 29,2020

Answer:

 A full charge will last for up to 10 hours in the summer time and 6-8 hours in the winter dependent on the amount of daylight.

Question:

Does this have warm light colour? Thanks!
By Rochi on Nov 19,2020

Answer:

They give off a natural white colour

Question:

Can you turn these lights straight on, or do you need to wait?
By Ross Taylor on Oct 16,2020

Answer:

We recommend you charge them in the off position for 3-5 days 

Question:

Just wanting to check that these lights turn on automatically when the light level drops
By Nicola on Sep 14,2020

Answer:

Correct! One dusk arrives the lights come to life. 

Question:

Do these have an easy to access on/off switch? I wont need to use them all the time and would like to switch them off easily to reserve the power. Some others in this range need to be unscrewed in order to switch off...
By David T Morgan on Sep 13,2020

Answer:

The bottom of the light twists off like a jam jar, there is then an on/off switch, so depending on how high you have the lights is how easy it is to get to the switch. 

 

Question:

What does the P +S mean either side of the off switch please . What is the best setting to switch too.
By Rich on Sep 11,2020

Answer:

P = Powersaving, so use this in Winter for the best performance and S = Summer or standard which can be used. 

Question:

Will you be producing a motion sensor version of this anthracite light soon please?
By Sarina on Sep 2,2020

Answer:

I can definately suggest this to our product team!

Question:

Hi. Thinking of mounting these on back wall of bungalow. But how much space required above them for light to hit solar panel?
By John Birrell on Aug 23,2020

Answer:

We do not recommend them for a north facing wall or anywhere which is going to have anything over the top of the solar panel. They will need access to as much direct sunlight as possible. 

Question:

Enter your question
By Lesley Avril on Aug 19,2020

Answer:

P is for powersaving which is for Winter working and S is Standard and should be used in summer. 

Question:

Can the bulbs be changed to give off a cool white?
By Paul Lambert on Aug 16,2020

Answer:

The bulbs cannot be changed and any attempt to do so will invalidate the warranty. 

Question:

Do you need to unscrew the base to manually turn the light off or is there an easy accessible switch on the outside.
By Mireille Coumine on Jun 27,2020

Answer:

That is correct. The bottom unscrews to get to the off/on switch.

Question:

I'm confused! You say there are 'no running costs' but the video mentions batteries. Can you explain?
By Rowena Unsworth on Jun 2,2020

Answer:

The batteries are included already. You may need purchase new batteries once they stop recharging. We mean no electricity costs. 

Question:

I have the original Truro stainless steel lights, will these fit on the original brackets as I do not want to re drill, I have noticed that these do not have screws on the side of the housing the same as the stainless steel ones?
By Ian Brooks on May 18,2020

Answer:

These have a black back plate that screws on the wall, so not the silver bar along the back. 

Question:

Are these suitable for lighting a pathway ?
By Susan Gration on May 13,2020

Answer:

These would need to quite close to the ground to light the floor, we usually recommend these for lighting up door numbers or key holes. 

Question:

Is this dusk till dawn ?
By Russell Dunn on May 6,2020

Answer:

That is correct. 

Question:

Hi Are these available with a motion sensor looking for a black outdoor solar light with motion sensor? Thanks
By Rebecca on Apr 28,2020

Answer:

No sorry, I will pass this onto the product development team. 

Question:

Can you turn the lights off on a night. I don't want them on all night.
By Michael Ruddick on Apr 28,2020

Answer:

Yes, just unscrew the bottom of the light and switch to 'off' 

Question:

Hi, do these come in a brushed stainless steel colour? Or grey? and would they light up a pillar about 2m tall?
By Stephen McCullough on Apr 6,2020

Answer:

Please see our Truro Wall lights here

Question:

I am looking to replace the KENSINGTON walll light as they have been discontinued. Would you describe the light emitted as white or warm white
By ALISON on Mar 21,2020

Answer:

These are a warm light, 3000 Kelvin. 

Question:

Can you give me the dimensions of the light please
By James Carson on Feb 4,2020

Answer:

11 cm by 10.5 and the back plate is 6 cm. 

Question:

What are the dimensions of the Truro?
By Paul on Jan 20,2020

Answer:

11cm x 10.5 cm and the back plate is 6cm wide. 

Question:

Would these work on a west facing wall, how long would they stay lit in winter?
By Paul on Nov 9,2019

Answer:

These would work for you. Please make sure that the panel is unobstructed and I would place this onto the powersaving mode in winter. With a good location it should run up to 6 hours. 

Question:

What lumen output are these please
By Richard on Oct 26,2019

Answer:

40 Lumens

Question:

Hi I will be placing these lights under a porch not in direct sunlight do you think they will work ok
By Richard on Oct 10,2019

Answer:

Hello, 

These are not recommended for North facing locations or underneath eaves/porches as they will not get sufficient charge. Please do look at our other lights with separate solar panels that can be located somewhere more sunny. For example the Chester Anthracite. 

 

 

Question:

Hi, will you be complimenting the range by adding the PIR version too? Thanks
By Mark on Oct 6,2019

Answer:

No plans currently but we are considering it.

Question:

Hi, are these warm lights? Thanks
By Keegan on Sep 28,2019

Answer:

Hi,

These are a warm light, 3000 Kelvin. 

Question:

Hi, Is the light activated automatically when it gets dark? Thanks, Bath
By Beth Smith on Sep 23,2019

Answer:

Yes, the Truro will come on when it gets dark and off at first light.