Customer Services

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Your verified account gives you access to your order information, track your parcel, or speak with our customer service team.
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Sign up today with a verified email address and have access to all your past and current orders, exclusive discounts and offers, with full access to our dedicated team of customer advisors.
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Have an urgent request?

Chat with a customer service advisor using the button on the left-hand corner. To resolve your query quickly for you, please have your email address and order ID number to hand.
Click here to chat

If you have a query you need help with, you can also email us at [email protected].

Phone lines are currently Closed. If you would like to speak to our customer service department, call us on 01727 743200.

Phone lines are open:

Monday to Thursday - 10am to 4pm

Friday -10am to 3pm