Base replacement
Verified Purchase
I bought a pillar light in May and all was well up until about a couple of weeks ago when it stopped charging out in the garden, I thought maybe it hadn’t been sunny enough so I charged it via usb and then put it back outside but after a few days it stopped lighting up so I charged it via usb again and phoned The Solar Centre customer services who said they would send me a replacement base free of charge as it was still under guarantee and it arrived 2 days later and after charging it up it’s now outside glowing nicely!! Very happy!! Thank you
By Lisa on Nov 14,2024
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Great service
Verified Purchase
Always an excellent service from this company. I have now got to shaplight globes. My oldest one stopped charging so I ordered a base. and now it works fine. I would recommend the Solar Centre to everyone.
By Dawnie Williams on Aug 22,2024
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Shapelights replacement base
Verified Purchase
I have 3 of these and they have been fine for a couple of years until 2 stopped charging. Tried to fine out how to replace the base without success, so emailed the solar centre who replied quickly with a link and a discount code.
Replacements arrived 2 days later.
Extremely pleased.
By Mark on Aug 16,2024
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Shapelights Replacement Base
Verified Purchase
Sphere light only worked inside on mains. Would not charge the base for outside solar use. Telephoned the Solarcentre, new base unit delivered the following day and all works perfectly fine. Love the light (purchased 4 different shapes/sizes) and very pleased with the service and prompt solving of the issue. Thank you.
By Jane on Jul 15,2024
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Customer Service
Verified Purchase
bought a shapelight bit it only worked indoors, not outside. Emailed Solar Centre support who sent a replacement base within a couple of days which works perfectly. Very happy with their customer service. I’ve bought over 10 items over the years, have had a couple of issues, all resolved. Overall, very happy with the quality of their lights.
By Spencer Lemon on May 2,2024
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