Great service Verified Purchase
We have been shopping with the solar centre for sometime and they have excellent service and the lights are fantastic. We had a problem with our Lumify 300 and we emailed them regarding the problem with in days we had the answer and found out it was a faulty panel. The service which you get is fantastic it’s a pity other companies don’t follow.your service. Delivery fast support great items fantastic âï¸âï¸âï¸âï¸âï¸5 stars from us. By Debbie pugh on Oct 6,2024
Helpful? 0 | 0
Replacement solar panelVerified Purchase
Lights which were bought in 2016 stopped working last year. Replaced the battery. That did not fix it. Contacted the Solar Centre & was guided through the test procedure. Replaced the faulty panel. Lights restored & twinkling away brilliantly. Many thanks. By Peter on Jan 31,2024
Helpful? 0 | 0
ReplacementVerified Purchase
After 2 years my lights stopped working, they would work when manually charging and disconnecting the solar panel. So after contacting the solar centre i purchased a replacement panel and all is good again. 4 Stars because its expensive for what it is, doesn't even come with a replacement ground spike. By Matt on Dec 30,2022
Helpful? 0 | 0
Replacement of the faulty solar panel Verified Purchase
Recently I contacted the Solar Centre as one of my lights chains stopped working - these were, bought earlier this year and are still within the warranty period, They helped me to identify the problem which happened to be the solar panel and sent me a replacement. I'm happy to say that the lights are now working perfectly. Many thanks for the excellent customer service. By Agata on Sep 2,2022
Helpful? 0 | 0
Replacement solar panelVerified Purchase
Replacement panel arrived quickly and the lights are now working perfectly again. Thanks for sorting the problem out. By Barry on Aug 11,2022
Helpful? 0 | 0
Replacement panelVerified Purchase
Took a little bit of chasing, after the original failed within the warranty period, but it was supplied without quibble (after I'd done the requested checks) and it's nice to have my lights working again 😠By R Palmer on Jul 10,2022
Helpful? 0 | 0
Replacement solar panelVerified Purchase
Recently I contacted the Solar Centre as our lights stopped working - these were, bought last year but are still within the warranty period, They immediately identified the problem as the solar panel and sent me a replacement.. I'm happy to say that the lights are now working perfectly.. Many thanks for the excellent customer service. By John Pagliero on May 8,2022
Helpful? 0 | 0
Replacement panelVerified Purchase
Contacted the Solar centre as lights stopped working, solar panel replaced and lights are back to their fabulous best.
Thanks for the fantastic customer service By Steve Cole on Jul 27,2021
Helpful? 0 | 0
Replacement Solar PnelVerified Purchase
Brilliant, quick service sending me my replacement.
Lights working beautifully now.
I ordered the Vintage bulbs in your sale as I was so pleased.
Thank you
Jason By Jason Roper on May 7,2021
Helpful? 0 | 0
replacement solar panelVerified Purchase
The solar panel arrived very promptly and works very well - delighted! By Lance on Apr 22,2021
Helpful? 0 | 0
Replacement solar panelVerified Purchase
Great product .......but the illustration shows the panel with a stake for securing and some of your customers' questions have asked about wall mounting and replies have stated 'no wall mounting'.
I queried this and was informed that the panel comes without stake or wall mounting....just the panel itself.
I ordered one anyway and it duly arrived with a bracket attached for wall, tree, or post mounting. I am happy but your potential customers may need to be correctly advised. By Rob Brown on Feb 2,2021
Helpful? 2 | 0
replacement solar panelVerified Purchase
I have nothing but praise for the excellent communication and service with this company.
All through out they were supportive and actually cared. Would highly recommend to all.
I bought the clutter of bulb lights and they look stunning at night. By Dawn on Jan 29,2021
Helpful? 0 | 0
Fairy lights Verified Purchase
I too have nothing but praise for this company.
Perhaps it is that if you wish you can actually talk to them. The lights really are an excellent product. By Glen on Dec 14,2020
Helpful? 0 | 0
Replacement solar panelVerified Purchase
I have nothing but praise for the solar centre. Their lights are brilliant.The service is good & the people are very helpful. My replacement panel is up & running & my lights are twinkling away again ! By Lorraine on Oct 27,2020
Helpful? 0 | 0
Excellent Service Verified Purchase
Can't speak highly enough for the service and speed of communication with this company.. No complaints whatsoever, and superb products. By John Osborne on Oct 25,2020
Helpful? 0 | 0
At last - the replacement!Verified Purchase
After several months of waiting- having already paid upfront -our replacement LED panel arrived a few days ago in a plastic bag - no bubble wrap protector. Happily it worked straight away and continues to do so but as I say it's only a few days so far. Suspect delay due to parts sourced in China? SolarCentre customer service ok but could have been improved by an update email at regular intervals. By Peter Marley on Oct 24,2020
Helpful? 0 | 0
Replacement panelVerified Purchase
I have bought 2 sets of the Lumify 300 LED lights. The first lasted 3 years. The panel in the second set failed after 6 months, but they look so good that I didn't mind waiting a few months (during Covid) for a replacement to become available. It's great to have them up & running again. By Martin on Oct 24,2020
Helpful? 0 | 0
Excellent productVerified Purchase
After some early teething problems these have been a great product. Solar products have really improved over the last few years and you can also be safe in buying from SolarCentre as the customer service is excellent. By Darren on Oct 19,2020
Helpful? 0 | 0
Replacement PanelVerified Purchase
Luke helped to diagnose the fault with the panel and very quickly arranged to send out a replacement and they are now working perfectly again. I'm very pleased with them. By Geoff on Apr 14,2020
Helpful? 0 | 0
LightVerified Purchase
Because of illness I only put them on the fence last night, but still got the benefit of them, and one of my many night trip to bathroom they were still on at 2.15am By Mr Ramon Williams on Jan 31,2020
Helpful? 0 | 0
Replacement Solar Panel.Verified Purchase
Solar centre diagnosed the fault with our lights very quickly. The replacement Solar panel arrived in three days.
Our lights are now twinkling brightly as before.
Great company. By Karen Jennings on Jul 11,2019
Helpful? 0 | 0
Replacement Solar Panel - Lumify 300 LEDsVerified Purchase
i thank they are brilliant
sabotage from a fox or squirrel
all back to normal
By kayevds on Mar 31,2018
Helpful? 0 | 0
Replacement Solar PanelVerified Purchase
As I expected, having used the Solar Centre before,
Impeccable serviice, brilliant product.
Thank you. By James on Feb 8,2018
Helpful? 0 | 0
Superb Customer ServiceVerified Purchase
I had a few problems with both of my solar panels - Luke sent me a fault finder which helped immensely to identify where the issues were.
My kit was over 12 months old but Luke arranged for replacements and went 50/50 on the cost!
Great customer service - very quick too!
Thanks to all the team at Solar Centre! By Paul Brooks on May 24,2017